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Activity Forums Adobe Premiere Pro CS3 “Application failed to return frame” What?

  • CS3 “Application failed to return frame” What?

    Posted by Nathan Quattrini on June 26, 2008 at 11:46 pm

    I can`t seem to export a project I`ve been working on forever. I keep getting an error

    “Application failed to return a video frame. Canceling the operation”

    What is the deal with that? I need this thing rendered out. I tried copying and pasting into a new sequence and that didn`t help. It did solve the “Error : Unknown Error” issue I was having, but now its not returning frames?

    CS3 on an Intel Mac 2 gigs ram

    Joseph Puma replied 17 years, 8 months ago 3 Members · 4 Replies
  • 4 Replies
  • Jon Barrie

    June 27, 2008 at 12:59 am

    What is the version of Quicktime? That could be causing all your problems.
    7.4 was a dog. If 7.5 is not working either go back to 7.3
    – Jon 😉

    How many editors does it take to change a light bulb?
    http://www.jonbarrie.net

  • Joseph Puma

    August 26, 2008 at 3:15 pm

    I have just incountered this error. Was up most opf the night trying to fix it. I found that it seems to have something to do with memory. if I have other apps open it happens sooner the later in my 3 minute project. If I export with media encoder to Flash video it works fine, no errors. Its only when exporting to Quicktime. I will check the verison I am using of quicktime, since I am not sure which version I have but this bug just cropped up. Before I get this error “”Application failed to return a video frame. Canceling the operation” I see 4 error messages, which suggests some source code error. I dont have the exact message handy but when I googled it I did find much but did find that it was related to quicktime.

    Nathen, did you ever resolve youre problem?

    Thanks,
    Joe Puma

  • Nathan Quattrini

    August 27, 2008 at 3:43 pm

    the only work around I found when rendering and it gets an error it logs the error in the ‘events’ window. Find the file that returned the empty frame on the timeline, right click ‘reveal in project’, then in the project window right click and ‘make offline – file stays on disk’, then right click and re-link the file. Rinse repeat for any other time it happens. Sucks when you have a 20 minute short film because it seems to do it at random.

  • Joseph Puma

    August 27, 2008 at 4:08 pm

    Hello All,

    I actually fixed my problem yesterday with the suggestion of changing the rendering optimization to Memory. For me I guess I was really experiencing a memory issue when rendering. I am not sure if this will present a problem with larger HD projects, my project was only 2:40 in legnth. Or maybe the memory optimization setting will help keep the memory managed better for any size project. I am keeping my fingers crossed.

    I noticed that when the optimization was set to Performance, I would get the error around 500-300mb of available available. With Premiere CS3 running and the project loaded I start with about 2gb available before it starts rendering.

    With the optimization set to Memory, my available memory dosent drop below 1gb during the whole exporting to Quitcktime process.

    A few other notes. With the rendering optimization set to Performance I was able to export my projects as Adobe Flash Video, as well as Uncompressed AVI video. To me the problem only existed when exporting to Quicktime.

    All the clips in the timeline are Quicktime as well, either renders from Cinema 4D or AE.

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