CS3 and 6.4 working together?

Blackmagic Design

CS3 and 6.4 working together?

Posted by David Mack on August 14, 2007 at 3:52 pm

I’ve upgraded to Prem Pro CS3, updated the Multibridge Extreme to driver version 6.4, including the firmware update and copied over the BMD files as someone suggested to get the BM presets. However, I can’t get anything to play and nothing appears on the video monitor (a DVI LCD) apart from the desktop wallpaper. I can scrub the timeline and it displays in the Premiere window but not on the proper monitor. When I press the spacebar nothing happens, the marker does not move along and nothing is displayed.

I’ve got CS2 still on the system and that doesn’t work anymore either. So, what could I be doing wrong? I’m completely stuck?!?! Are the 6.4 drivers working for you guys?

Matt Stalker replied 18 years, 8 months ago 4 Members · 9 Replies
9 Replies

Kristian Lam
August 16, 2007 at 6:31 am

Yes, v6.4 supports CS3.

Is it possible that having both CS2 and CS3 on the same system is causing issues? Are you able to output via CS2? Try removing CS2 and CS3 totally, then install CS3 again, then the DeckLink drivers.

regards

Kristian Lam
Blackmagic Design
David Mack
August 16, 2007 at 12:24 pm

Hi Kristian,

Thanks for replying. I do have both CS2 and CS3 on the system and neither work. Thanks for the suggestion. I shall try that and get back to you.

Thanks

David
David Mack
August 16, 2007 at 4:20 pm

Hi Kristian,

OK, so I de-installed both CS2 and CS3 completely. I re-installed CS3, then de-installed the multibridge driver and then re-installed it (6.4 on windows XP). I opened up Premiere Pro CS3 to see no Black Magic Codecs. I’ve restarted and checked again – no luck! Help! What can I do now? The MBE displays the desktop wallpaper on the video DVI LCD so I assume that it’s ok. I’m assuming you guys have done an install onto CS3 and got the presets come up?

Now what?
Kristian Lam
August 16, 2007 at 11:51 pm

Yup, we’ve done it here.

Is your CS3 installed in the default windows program files folder?

regards

Kristian Lam
Blackmagic Design
David Mack
August 17, 2007 at 6:08 am

No. Does that make a difference? If so, it would have been nice to know before the two hour installation of CS3 and BMD drivers!

Is that the next thing I should try then? Should I be aware of anything else before I do it?
Joshua Helling
August 17, 2007 at 11:15 pm

The short answer is that it SHOULDN’T matter where you installed CS3. However, if there is a problem with the installer or a registry key has been broken (pretty common on upgrade installations) then likely the files did not get put into the correct place.

The first step would be to find out if the installer installed the files to the default install path. (which would denote a problem in our installer and is easily fixed)

Below is a break down of files and where they are installed if they are in the default installation path.

File: Blackmagic Editing Mode.xml
To: C:\Program Files\Adobe\Adobe Premiere Pro CS3\Plug-ins\en_US\Editing Modes

File:
BMDCompiler.prm
BMDDeviceControl.prm
BMDDipToColour.prm
BMDImporter.prm
BMDPlayer.prm
BMDRecorder.prm

To:
C:\Program Files\Adobe\Adobe Premiere Pro CS3\Plug-ins\en_US

File:
all preset files

To:
C:\Program Files\Adobe\Adobe Premiere Pro CS3\Settings\en_US

Please check to see if these files/locations exsist on your system. If they do, then we can easily copy those files to the corresponding folder for YOUR CS3 installation.

If not, let me know…and I can provide these for you.

Normally we put a copy of these files in the Decklink installation folder (for just such occasions) but I only see versions 1.5 and 2.0 in there and I don’t know if 2.0 is the same for CS3.

I hope that helps. Let us know. Give us a call on Monday if you are still having an issue with this, it shouldn’t take us long to get you up and right.

Sincerely,
Joshua Helling
Director of Support
Blackmagic Design Inc.
http://www.blackmagic-design.com
David Mack
August 20, 2007 at 7:58 am

Hi Joshua,

At the weekend, before I saw your post (not expecting a Saturday posting!), I decided to go ahead with the re-installation into the default directory. I needed to get back up running before Monday! After doing this, all seems to be working fine. In any case, thanks for your kind help – especially on a Saturday!

Now, if you guys could figure out a way to get image sequences working seamlessly and even better get the Multibridge to update LCD monitors on a 25FPS 50Hz basis, you’d have THE most incredible product! (Oh and variable mpeg compression – So users can choose between quality and disk space usage would be a nice addition). Keep up the good work!
Joshua Helling
August 21, 2007 at 1:03 am

Excellent!

I am glad to hear that you got this is up and running. And your suggestions are INDEED noted. I believe we are looking into all of these issues. Of course…addressing them is always a matter of priority. But I can assure you they are on our active list.

I haven’t been as active as i would like on these forums, but it is something I am looking forward to.

Sincerely,
Joshua Helling
Director of Support
Blackmagic Design Inc.
http://www.blackmagic-design.com
Matt Stalker
August 27, 2007 at 3:16 pm

I’m having the same problem almost exactly, and it sounds like this installer may be the culprit. Please advise when we can expect a new installer…

Thank you,

Matt

Matt Stalker
Center City Film & Video
mstalker@ccfv.com

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