- November 8, 2011 at 9:05 pm
Anybody taking credit cards through a merchant account? We’ve been using PayPal, but have run into several instances where PayPal has not worked for some clients.
Figuring it’s a good business strategy to make it easy for people to pay us, we’re looking at merchant accounts like through Costco, or Merchant warehouse. However there are so many complaints about these companies that’s it’s scary!
Does anyone here have a recommendation? Thanks.
- November 8, 2011 at 10:10 pm
I have been using PayPal’s virtual terminal for a few years now
and have never had an issue. You don’t even have to swipe the card or even be in your office, Just somewhere with an internet connection.
All you need is the card info and name and address.
I chose them because you only need one account for
MC,Visa,Discover and Amex
I bit pricey though at 30.00 bucks a month plus the percentage fee
Fairly good reporting too.
- November 8, 2011 at 10:16 pm
We use https://www.squareup.com
Takes VISA, AMEX, MasterCard and Discover…. Simple, take CC with your iPhone, iPad, Android, with or without card. (Swiping and manual number entry) they only charge, if memory serves correctly, 2.75% per transaction. I Have even used this with an international client (London based) over the phone with no problems.
Deposits (each transaction) the next day.
No monthly fees and/or hidden charges, and the card reader and iOS software are FREE.
Hope this helps!
FrostLine Productions, LLC
- November 8, 2011 at 10:51 pm
We’ve had a merchant account for many years and have been with two companies.
The low rate they advertise to get you in is only part of it and they get a fee for ea. transaction and a fee for the fun of it and more fees.
Shop the best rate.
We use totalmerchantservices.
Video Atlanta LLC
- November 9, 2011 at 3:39 am
I use both PayPal and Square for amounts under $500 or so.
For most “right now” transactions I think Square has the best solution. For “virtual invoicing” I like PayPal better.
Used with restraint, the charges for each are insignificant verses the value of fast collections and avoiding “corporate float” of net-30 systems that turn out to be “collect in 60 or so after internal processing.
If you get into amounts over a few thousand bucks, talk to your payees about direct ACH payments. I remember the strain of waiting for and handling physical checks of mid five to six figures and it’s just dumb in the electronic banking era, IMO.
“Before speaking out ask yourself whether your words are true, whether they are respectful and whether they are needed in our civil discussions.”-Justice O’Connor
- November 9, 2011 at 3:21 pm
Thanks for your suggestions. You guys rock!
- November 9, 2011 at 4:02 pm
In addition to the above good info, I’ll that the other thing to look at is to use a physical terminal whenever possible. The fee is generally lower when a card is swiped vs the use of a virtual terminal. The idea is that they’re lest chance of fraud when the card is actually swiped and thus less risk to the bank.
When using a virtual terminal, make sure you have the client complete address, security code properly entered into the transaction for the best possible rate.
Production is fun – but lets not forget: Nobody ever died on the video table!
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