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Activity › Forums › Zaxwerks › crashes during render

  • Zaxwerks

    crashes during render

    Posted by James Jackson on April 11, 2013 at 12:28 am

    every time i try to render, after effects crashes while invoking 3d invigorator.

    Edward Wu replied 13 years ago 3 Members · 3 Replies
  • 3 Replies

  • Matt Rhodes

    April 11, 2013 at 3:41 pm

    Hi James.

    Please tell us the following:
    – Which version of the Invig you’re using
    – Which version of After Effects you’re using
    – Mac or Windows?

    Also, if you can email me your project, I’d be happy to take a look.
    Just the .aep file should be enough.

    Send files to: matt@zaxwerks.com

    Thanks.

    Matt Rhodes
    Zaxwerks, Inc.

  • James Jackson

    April 12, 2013 at 4:25 pm

    Thanks Matt. I will email the project shortly.

    I am using cs5 and 3d invigorator pro 5.0.8

    Best,

    Jim

  • Edward Wu

    April 17, 2013 at 5:20 pm

    Hi Jim,

    Just to let you know, version 5.1.0 is the latest release of version 5. So you may be running into rendering issues if you are not using the latest version of the software. Please email me at ed@zaxwerks.com and I will provide the version 5.1.0 download link for you.

    Best,
    Edward

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