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Crash when opening project: OS X issue?
We have recently moved over from Windows to OS X. Since the move we occassionally, when starting up an after effects file we have the following error messages:
These are the error messages from After Effects in the order they come up after you press ok:
After Effects error: file is damaged
(33 :: 7)After Effects error: file is damaged
(33 :: 7)After Effects warning: this project contains a render queue item that refers to a non-existent composition. Please verify that your render queue items refer to the correct compositions.
After Effects warning: your project file is apparently damaged (skipped sections: 2). Please save using a different name.
(26 :: 0)
The project sometimes opens with some files missing. Other times it wont open at all and the file seems totally corrupt.
The after effects, illustrator, and photoshop files are kept on a central Infrant ReadyNAS NV+. The video files are held locally on the newly installed mac pros. The spec for these is 3.0GHz Quad-Core Intel Xeo, 16 GB Ram, NVIDIA GeForce 8800 GT 512MB, apps held on 320GB 7200-rpm Serial ATA 3Gb, video on Western Digital Hd Caviar Se/640gb Sata Ii 7200rpm 16mb.
Does anyone have any ideas what might be causing this?
Thanks,
Owain
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2 Replies
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Have you contacted Adobe?
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> We have recently moved over from Windows to OS X.
> The after effects, illustrator, and photoshop files are kept on a central Infrant ReadyNAS NV+.The NAS is likely your problem. If the NAS was formatted for PC as FAT32 and not reformatted for the Macintosh (and you are not running an intermediary server application) your AE/Macintosh files are not being saved or read properly. If the AE file is not read properly, the linked files cannot be tracked accurately; or, if the AE file is intact, the linkages over the network are not being tracked accurately, returning errors.
I’d look carefully at the NAS manual and talk earnestly with your IT geeks.
bogiesan
This is my standard sigfile so do not take it personally: “For crying out loud, read the freakin’ manual.”
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