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Crash on startup
Bit of a problem here…
Running 10.0.2 (but just installed 10.0.1 but the problem persists) on my Mac running OSX 10.8.5. Have not had issues until just now.
I just started a project for a short film shot on Red. When I brought clips into the media pool, I got a warning saying the Decklink card is having a problem (I can’t recall the exact wording).
I restarted the system, and now Resolve won’t open. The box that pops up gets as far as “Starting up” or “Looking for control surface” (which I don’t have) and then shuts down. I haven’t done a full uninstall as I haven’t backed up recently and a full uninstall makes me a bit jittery. Hope some of you are still awake…
If I have to do a full uninstall, what can I do to save all the work I have going on? Thanks.
(Edit: I uninstalled and reinstalled 9.1.6 with the same issue. Re-re-installed 10.0.2, no change. Possibly this is a result of a problem with my Decklink SDI card? Would an issue with the video card prevent Resolve from even opening? Please help–I’m high & dry here.)
I even went ahead and bought a new Decklink SDI card, assuming my old one was broken. Still nothing. New card, same problem. I’m in trouble. Anyone have any suggestions?
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2 Replies
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Try uninstalling and reinstalling the Decklink drivers.
If you open the Decklink Prefpane, does it say that the card is detected?
eric b johnson
online editor | colorist | workflow
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I did the uninstall/reinstall but no change.
By prefpane do you mean the Blackmagic Design page in my System Preferences? I don’t see anything that specifically says the card is detected, but there are no warnings, and I’m getting video when I open a project in Final Cut.
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