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Crash – & missing Boris 3D Text
In brief, after an Apple QT software update, FCP now crashes when I try to reopen certain projects as well as their backups and autosaves. Other projects do open and when they do, I notice that Boris 3d Text is missing from the dropdown menu in the Viewer. What’s my best course of action?
Here’s what happened:
PS and FCP were both open. I got a notice from Apple to perform a software update. Stupidly I didn’t close PS or FCP, okayed the update. At the end of the update I got a message that the computer needed a restart. I closed PS and FCP, hit “restart” and went away. When I came back the screen had a circle with a slash through it, and the little circle that resembles a clock with no hands or numbers. I couldn’t make that screen go away through the keyboard or the power switch, so I unplugged the power to the computer.
On restarting and reopening FCP, I could open several projects, but not others. I suspect that the projects that won’t reopen all used Boris 3d Text. (Message: “The application Final Cut Pro quit unexpectedly.”) One of the corrupt projects was open when the software update/computer freeze-up happened, but I am pretty sure that the other one was not. I have tried many of the autosaved versions and project file copies that I made — they all crash except for the very earliest couple, when the basic media was captured but there was no editing. I’ve tried trashing pref’s, repairing the system drive in Disk Utilities (which did report that there were issues), Disk Warrior on the RAID, but not yet Disk Warrior on the system drive.
Any advice would be most gratefully received. Once I solve this, I want to learn more about what to do when the circle-with-the-slash shows up. Thanks!
Bob Cole
The error report is quite lengthy, but near the beginning it says:Command: Final Cut Pro
Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Parent: WindowServer [153]Version: 6.0.1 (6.0.1)
Build Version: 3
Project Name: FCPApp
Source Version: 706230001PID: 383
Thread: 0Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x0000000aThread 0 Crashed:
0 libSystem.B.dylib 0x90005fca szone_free + 2100
1 libSystem.B.dylib 0x90005588 free + 728
2 com.borisfx.Title3D 0x3d487f44 CFixedPathBuilder::Reset() + 82
3 com.borisfx.Title3D 0x3d488050 CFixedPathBuilder::~CFixedPathBuilder [in-charge]() + 18
4 com.borisfx.Title3D 0x3d472e46 LOpenTypeFont::BuildGlyphOutline(unsigned short) const + 134
5 com.borisfx.Title3D 0x3d472eb1 LOpenTypeFont::GetOutlineBlock(unsigned short) const + 69===================
There’s a ton more if you think it might be helpful.MacPro 2 x 3GHz dualcore; 10 GB 667MHz
Kona LHe
Sony HDV Z1
Sony HDV M25U
HD-Connect MI
Betacam UVW1800
DVCPro AJ-D650 -
11 Replies
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Bob,
Of course you have your system drive clone sitting safely nearby at the ready, don’t you???
Use it…
David
David Roth Weiss
Director/Editor
David Weiss Productions, Inc.
Los AngelesPOST-PRODUCTION WITHOUT THE USUAL INSANITY™
A forum host of Creative COW’s Business & Marketing, and Indie Film & Documentary forums.
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[Bob Cole] “Disk Warrior on the RAID, but not yet Disk Warrior on the system drive. “
Bob,
Where you can really feel the hand of DiskWarrior is in your System.
rafael -
[rafalaos] “Where you can really feel the hand of DiskWarrior is in your System.”
I agree with Rafalaos, running Disk Warior on the raid array hardly seems germaine to this problem.
David Roth Weiss
Director/Editor
David Weiss Productions, Inc.
Los AngelesPOST-PRODUCTION WITHOUT THE USUAL INSANITY™
A forum host of Creative COW’s Business & Marketing, and Indie Film & Documentary forums.
-
[David Roth Weiss] “[rafalaos] “Where you can really feel the hand of DiskWarrior is in your System.”
I agree with Rafalaos, running Disk Warior on the raid array hardly seems germaine to this problem.”
Agreed, but I DON’T have an up-to-date clone of my system drive. Do you think I should wait to make one before I use Disk Warrior?
MacPro 2 x 3GHz dualcore; 10 GB 667MHz
Kona LHe
Sony HDV Z1
Sony HDV M25U
HD-Connect MI
Betacam UVW1800
DVCPro AJ-D650 -
[David Roth Weiss] “[rafalaos] “Where you can really feel the hand of DiskWarrior is in your System.”
I agree with Rafalaos, running Disk Warior on the raid array hardly seems germaine to this problem.”
Agreed, but I DON’T have an up-to-date clone of my system drive. Do you think I should wait to make one before I use Disk Warrior?
And, if DW doesn’t recover Boris, what is the best way to get that back? Reinstall FCP?
MacPro 2 x 3GHz dualcore; 10 GB 667MHz
Kona LHe
Sony HDV Z1
Sony HDV M25U
HD-Connect MI
Betacam UVW1800
DVCPro AJ-D650 -
[David Roth Weiss] “[rafalaos] “Where you can really feel the hand of DiskWarrior is in your System.”
I agree with Rafalaos, running Disk Warior on the raid array hardly seems germaine to this problem.”
Agreed, but I don’t have an up-to-date clone of my system drive. Do you think I should wait to make one before I use Disk Warrior?
And, if DW doesn’t recover Boris, what is the best way to get that back? Reinstall FCP?
MacPro 2 x 3GHz dualcore; 10 GB 667MHz
Kona LHe
Sony HDV Z1
Sony HDV M25U
HD-Connect MI
Betacam UVW1800
DVCPro AJ-D650 -
Hi — just a note to the pasture, as well as the COW programming mavens. This got posted three times because each time I tried, it seemed not to post. Sorry!
I do like the new “related topics” at the bottom of the posts.
MacPro 2 x 3GHz dualcore; 10 GB 667MHz
Kona LHe
Sony HDV Z1
Sony HDV M25U
HD-Connect MI
Betacam UVW1800
DVCPro AJ-D650 -
Bob,
To run DiskWarrior any moment can not cause any harms.
I run it once a week or every two weeks. Like that you really prevent hangs, freezes, slow-downs etc.I pass it to the HDs some times, but when you feel the effect is when you pass it to your System HD. In the end the HDs where you save your footage, documents etc it may have few hundreds or even few thousand of files. That is not too much. But the MacOX system is made out of few hundred of thousand of files, and to have this well organized is critic.
Cheers,
Rafael -
Just curious — any theories as to why I had this crash? Was it doing the update while FCP was open?
Have you ever seen that circle-with-slash?
MacPro 2 x 3GHz dualcore; 10 GB 667MHz
Kona LHe
Sony HDV Z1
Sony HDV M25U
HD-Connect MI
Betacam UVW1800
DVCPro AJ-D650 -
[Bob Cole] ” Was it doing the update while FCP was open? “
Bob,
If you install FC with the application open, the minimum you can expect is a crash. When you install you need to overwrite files that you can not overwrite because are open.
Rafael
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