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Constant crashes & losing preview files on re-launch
Hi All,
I’m having quite regular crashes in PPro CS4 (Mac, Snow Leopard, PP v.4.2.1, ATI Radeon X1900T, media & scratch disks on fast attached RAID-5)
It seems to happen mostly when I’m working quite quickly in the menus and right click (with my Wacom pen) to access a sub-menu…I instantly get the spinning beach ball and PPro hangs until I force quit and then re-launch. This in itself is a bit of a problem (the PPro interface seems really laggy aswell when I’m working quite quickly – it won’t keep up – GFX card problem?)
However, the bigger problem is when I come to re-launch PPro appears to have dumped/unlinked quite alot (but not all!?) of my preview files, so I get a load of random red bars again and have to spend 15-20 mins re-rendering the timeline so I can play it back in RT. NOT a great workflow!
Any ideas guys?
PPro seems to be keeping said preview files, although it’s started putting these new/problem ones into a subfolder of all the others which I don’t understand. I set my video/audio preview scratch to particular folder, but then the next time I need to render something, PPro starts a new ‘Adobe Premiere Pro Preview Files’ folder within that folder and then another folder inside that named with the project name??
This is all fine until for any reason I need to close the project and re-open, or PP crashes….then I lose all the new ones in the subfolder. I’ve tried moving them into the main folder and deleting sub folder, then re-assigning scratch disks but it just won’t find them!
Any help greatly appreciated guys & gals – not had this before and it’s slowing my productivity RIGHT down!
Last thing – should PPro need to re-generate audio peak files every time you re-open a project? I thought it would save that kind of data in Audio Preview Files folder?
Thanks,
J. -
3 Replies
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Sounds like you may be using one of the auto-save project files to recover after a crash without first copying it to the root of your project folder. This will result in Premiere making a new set of project folders inside the auto-save folder, and the path to your original renders will be broken.
Make sure any stills in your project are downsized to something approaching your project dimensions (using Photoshop or a similar program). Typical digital stills imported directly into the project are too large for Premiere to handle smoothly.
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Hi Eric,
Thanks for the reply, but unfortunately I’m doing any of that stuff (only using 1080p XDCAM HD422 quicktimes) . I did open one of the auto-save projs after a crash the other day, but then re-saved it back into my main project folder before starting anymore work on it. These ‘broken’ preview files aren’t saving inside my auto-save folder though, but rather inside the main preview files folder, in a new preview files folder.
I won’t be working on it over the weekend, so if I dump ALL the preview files and then re-render it all from scratch do you think that will remedy it, or are there any other tricks I could try?
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Same problem here, minus the constant crashes. Working on music videos in Premiere Pro CS6, Windows 7 64bit. Using .TOD(.MPG) files 1920×1080 and rendering preview files to Microsoft AVI the codec is DV (24p Advanced)720×480. Preview files are all there in the folder but they DO NOT link back up after re-opening project. I just leave the project open until I’m done, or just re-render preview files if I REALLY MUST close the project…SUX but Until I find a solution just have to deal with it. Could it be a permissions thing? Because I also have issues in Windows 7 when it comes to dragging and dropping stuff into apps which I know is a UAC/Permissions issue. Any insight on these issues would be greatly appreciated. Good Loox!
-Kable
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