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Activity Forums Boris FX Particle Illusion Computer Crash!!

  • Computer Crash!!

    Posted by Paul Hansen on April 17, 2013 at 5:32 pm

    Old saying, “Those who have had a computer crash and those who are going to have one!” I am in the second group and I have lost Particle Illusion just as I am starting on a large project. Could I possibly get another serial # so I can reinstall it? I have my Particle Illusion 3.0 disc…

    Francois Blawat replied 13 years ago 3 Members · 5 Replies
  • 5 Replies
  • Alan Lorence

    April 17, 2013 at 6:35 pm

    Just contact support at genarts dot com.

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • Paul Hansen

    April 17, 2013 at 11:24 pm

    Thanks, Alan, will do.

    compulsively creative

  • Francois Blawat

    April 19, 2013 at 5:40 pm

    Paul,

    Sorry to hear about your crash. If you still have access to the original drive you might want to try this program which can help recover some of the files

    https://www.piriform.com/recuva

    This is a free program.

    Best wishes,
    -Francois

    – – – – –
    FixitMAD

  • Paul Hansen

    April 19, 2013 at 6:39 pm

    Thanks, Francois, I DO have all my emitters saved to a separate folder but, of course, they are no good without the application!

    compulsively creative

  • Francois Blawat

    April 19, 2013 at 7:56 pm

    Sounds good. At least you have the backup of the emitters!

    Have a good weekend!

    -Francois

    – – – – –
    FixitMAD

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