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Compressor trouble
Trying to convert MP4’s to HDV 720p30 using Compressor. Open Compressor. Drag in media file, setting and destination. Click submit. Dialogue window opens. Batch/media file name appears in “name” box, but the second box/pop-up menu should have default of “This computer” and the pop-menu should also give me the option of selecting the “cluster” I created in Apple Qmaster, but the window is empty and inactive – so the Compressor doesn’t know whwere to go to process/convert the file. Anybody have a solution?
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1 Reply
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Is the computer name and local hostname populated in the Sharing section of apple prefs? Even if no services are enabled, this needs to be populated.
Try to open the Qmaster prefs pane, and hover your mouse over ‘Start Sharing’ while pressing the Option key – the button changes to Reset services. Click that, reboot. It may repopulate the fields with your cluster.
If that doesn’t work, trash all FCP studio preferences. Try again.
In all likelihood you probably need a fresh compressor install (possibly a studio reinstall for auxiliary files). I’ve seen this exact problem a couple of times, and the only real solution is to reinstall. Look at this doc to see how to do it properly : https://support.apple.com/kb/TS1888?viewlocale=en_US
If you need to remove FCP and reinstall it, download FCS remover. Google it, it’s free. Make sure to run all the updates when you’re done.
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