Compressor – stop sign exclamation point re. source error

[Craig Seeman]

As a test try using Quicktime 7 Pro and/or MPEGStreamclip.
That might confirm if it’s a Compressor issue, a source file issue, a Compressor settings issue.

[Paul Dougherty]

Thanks Craig,

Seems I misread the problem but am not out of the woods yet. The error I described was the result of sourcing from a write-protected client drive… and I had the default target set to source… so that won’t work. Now that I’m wise to that (changed the default target) I’m still wrestling with something I encountered originally but never mentioned in my post.

When I try to apply a setting (drag & drop ProRes 422 preset) to the selected list of Canon MVI Qts (h.264) in my batch window (about 175) there is a really long delay where the cursor has a green plus sign and is thinking/processing. I’m waiting on it now because the setting has not “taken” and I can’t start the batch. At this point it’s been over 15 minutes and the green plus cursor is now a spinning beach ball… why is it taking this long? Just not used to these delays, any reason to think that Compressor 4 would do a better job?

Thanks in advance

Paul

[Craig Seeman]

Too many possibilities without complete details… just as I didn’t know where your source was sitting in your first post. Please read the sticky at the top of this forum and describe as if you wanted me to build a matching system. Otherwise I can make a score of blind guesses ranging from memory issues, drive issues, file corruption, etc. Sorry there’s many possible reasons for this slow response.

I can only suggest some routine trouble shooting.
Repair Disk Permissions.
Create a New User Admin account so all user and app preferences are fresh.
Make source and destination on Desktop to avoid an external drives and/or file paths.
Test in Compressor and, if still not working, test in Quicktime Pro and/or MPEGStream (to eliminate Compressor as the problem)

[Eric Strand]

I’ve had this occur to when I’m applying a setting even to just 5-10 clips, it seems to hang for a good 30 seconds and then it’ll catch up. I can’t imagine applying a setting to 175. I would think using a droplet for that amount of clips would be better.

@ericstrand11

[Paul Dougherty]

Thanks Eric,

Since I haven’t encountered these delays before, it’s comforting to hear you have too. I’ll look into the droplet idea, again thanks

Paul