Compressor 4.1 error when using shared computers

[Loren Risker]

Do all shared computers have read write access to the same folder where the batches go?

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OutOfFocus.TV – Original series, music videos, mini-docs.

[Thomas Frank]

Okay, I created a Shared Folder and it worked for one try but on another I received the following error:

HOST [MAC Pro 7] Error: error from MovieExportFromProceduresToDataRef: error from MovieExportFromProceduresToDataRef: : 10006

and

error: mkdir failed for path = [/Users/Shared/Library/Application Support/Compressor/Storage/D8220947-D02E6012/shared

and

Finishing: 3x HOST [Mac Pro 4} Source subexport mount failed: host = Mac-Pro-1.local, path = /Volumes/FCP Raid/…

Also noticed that I don’t get any data in the Network Encoding Monitor

[Warwick Teale]

Hi Tom ,regarding the error you see, (error: mkdir failed for path = [/Users/Shared/Library/Application Support/Compressor/Storage/D8220947-D02E6012/shared), just a couple of things you look at:

1. if you are runoff OS server, make confirm the path is shared with access to you r/w (.. it usually is
2. is this cluster storage has been removed previously, itMAY still have similar directory in the .Trash directory. ou may need to remove both of these .

If 2. is true, then

a. stop sharing (don’t share computer in Compressor.app 4.1 prefs
b. delete the all the structures (folders) in /Users/Shared/Library/Application Support/Compressor/Storage / directory
c. attempt to empty the trash on your files systems. (cmd+shift+delete)
d. OPTONALLY: if the Trash won’t empty it may be because the serialisation needed to delete the objects in B. is not being honoured. Try to “rm -rf ~/.Trash” contents. If that fails you may need t restart th MAC to resolve the issue d. . The attempt steps c. and d. again

A few people have had this issue.

It may help you
warwick
Hong Kong