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codec missing or unavailable
I have a bunch of .mov files that I can’t import into PP cs4 (on a windows xp machine). I get an error message that says “codec missing or unavailable”. The files were shot with a Sony XDCam HD and then subsequently cut in Final Cut (not by me). I have shot footage with the same camera and successfully imported the files into Premiere. I do have the latest version of quicktime, but still get the error message, and when I play the files, I can hear but not see anything. I have the gspot app, but it says “rendering failed” when I try to use it. Any suggestions? Thanks.