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  • Closed Caption added with Compressor not showing up

    Posted by Chad Greene on October 4, 2016 at 9:35 pm

    I didn’t see a Compressor forum so I decided this was the next best option. Hopefully you guys can help me.

    I cut a 30 minute TV special in FCPX and have been delivering it to stations with a Closed Caption sidecar (separate file). Most stations are happy with that… except for one. They asked me to embed the CC into a MPEG2 file. I did this via Compressor, but when I try to view it back, the CC info does not seem to be there. Any ideas what I need to change? How do you guys add closed caption to masters?

    Chad Greene : Mahoney Media : Minneapolis, Minnesota : 2×2.66 GHz 6-Core Intel Xeon, 12GB Ram, OS 10.11 FCPX, Kona-LHi

    Chad Greene replied 9 years, 7 months ago 4 Members · 8 Replies
  • 8 Replies
  • Noah Kadner

    October 4, 2016 at 10:39 pm
  • Andreas Kiel

    October 4, 2016 at 10:56 pm

    This workflow won’t embed the captions into the MPEG signal. It will just add it like a side car file.
    You will need a Telestream app. PPro might be an option as well, but there are many reports about not working results.
    An external service provider probably is the best way to go.

    – Andreas

    Spherico
    https://www.spherico.com/filmtools

    “He who fights with monsters should be careful lest he thereby
    become a monster. And if thou gaze long into an abyss, the abyss will
    also gaze into thee.” – Friedrich Nietzsche, Beyond Good and Evil

  • Chad Greene

    October 5, 2016 at 3:06 pm

    Noah, yes using that workflow.

    Andreas, your comments match my experience that Compressor won’t embed the captions. It seems to only let me view the sidecar file. However, I find that odd because the 3PlayMedia workflow AND the Apple help files make it sound like it will work. In fact I see multiple websites showing compressor as being a good option (another example).

    I have Telestream Episode. Have you had luck embedding closed caption with that?

    Chad Greene : Mahoney Media : Minneapolis, Minnesota : 2×2.66 GHz 6-Core Intel Xeon, 12GB Ram, OS 10.11 FCPX, Kona-LHi

  • Andreas Kiel

    October 5, 2016 at 3:58 pm

    Hello Chad,

    Yes it’s odd that Apple and 3PlayMedia describe that workflow as recommend.
    In some cases it is working in other cases it’s not working – it depends on the broadcaster.

    Technically Apple solutions cannot interleave subtitle informations into the MPEG2 stream. Some people would they can, but as I worked with/and for HPA (the company Apple bought for their MXF/MPEG solutions)I know that the Apple solution only supports Audio/Video.

    I’m no sure whether Episode would supply a “real” caption-audio-video solution. For what I know you need MacCaption.

    Regards
    Andreas

    Spherico
    https://www.spherico.com/filmtools

    “He who fights with monsters should be careful lest he thereby
    become a monster. And if thou gaze long into an abyss, the abyss will
    also gaze into thee.” – Friedrich Nietzsche, Beyond Good and Evil

  • Chad Greene

    October 5, 2016 at 5:34 pm

    Thanks for the knowledge. I am now leaning toward paying to have the file made. Are their any companies you recommend?

    Chad Greene : Mahoney Media : Minneapolis, Minnesota : 2×2.66 GHz 6-Core Intel Xeon, 12GB Ram, OS 10.11 FCPX, Kona-LHi

  • Francois Jean

    October 5, 2016 at 5:41 pm

    This software could work for you when Compressor can not do the job …

    https://itunes.apple.com/us/app/switch-3/id1088508263?mt=12

    FRANCOIS

  • Andreas Kiel

    October 5, 2016 at 6:01 pm

    I forgot Switch. I haven’t tried it, but it would be worth to try – seems there is a demo available.

    Unfortunately I can’t help with a company recommendation since I’m in Europe and those I know here normally don’t work with US CEA-60X.

    – Andreas

    Spherico
    https://www.spherico.com/filmtools

    “He who fights with monsters should be careful lest he thereby
    become a monster. And if thou gaze long into an abyss, the abyss will
    also gaze into thee.” – Friedrich Nietzsche, Beyond Good and Evil

  • Chad Greene

    October 5, 2016 at 6:50 pm

    Francois thanks for the idea. I downloaded the free version which plays my master just fine, but to check the CC I have to upgrade which is not worth it. It seems to only be a viewer.

    So I will have to call a company in the USA to help me.

    Chad Greene : Mahoney Media : Minneapolis, Minnesota : 2×2.66 GHz 6-Core Intel Xeon, 12GB Ram, OS 10.11 FCPX, Kona-LHi

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