Creative Communities of the World Forums

The peer to peer support community for media production professionals.

  • Walter Biscardi

    July 20, 2005 at 6:47 pm

    [Francois Stark] “Well, I spoke to Pinnacle and the only way to fix it would be to sign up for a year’s tech support for the board, which would enable me to send the board in for repair.”

    Gee, that’s a lovely solution, eh? A shame really as Pinnacle used to have one of the best support teams out there and now they want you to sign up for a year of support for a product that’s all but dead.

    i switched to Kona 2 and am happy to work with AJA tech team any day!

    Walter Biscardi, Jr.
    Creative Genius, Biscardi Creative Media
    https://www.biscardicreative.com

    Now in Production, “The Rough Cut,” https://www.theroughcutmovie.com

    “I reject your reality and substitute my own!” – Adam Savage, Mythbusters

  • Michael Peele

    July 21, 2005 at 3:19 am

    Just so you guys know…
    CineWave has reached it’s End Of Life (EOL).
    There is an explanation of this at the Pinnaclesys.com website under support/cinewave.
    Regards,
    Mike Peele

  • Les Kaye

    July 21, 2005 at 7:12 am

    The only related link I could find didn’t work. Is there something more specific?

  • Walter Biscardi

    July 21, 2005 at 2:17 pm

    [Les Kaye] “The only related link I could find didn’t work. Is there something more specific?”

    I found this in the User Discission Forum as Pinnacle’s website, but nothing could not confirm whether this is an official Pinnacle statement or not. I can’t find where the poster got this info. The interesting thing is the question marks in there where the ‘e’ should be:

    Pinnacle Cin�Wave End of Production Announcement

    Pinnacle Systems is announcing the �End of Production� of the Cin�Wave family products including the following Cin�Wave components:

    Pinnacle Part # Product Name
    141103040 Cin�Wave 4 RT
    141103050 Cin�Wave Upgrade for FCP Owners w/o Analog BOB
    141104000 Cin�Wave 4 Classic RT Software
    141600030 Cin�Wave 4 RT Pro
    141101044 Cin�Wave 4 Software Upgrade
    141104010 Cin�Acquire
    Pinnacle will continue to accept orders on these products until August 31st, 2005. Production of these systems will continue until September 15, 2005. Orders will be processed on a �first come, first served� basis.

    Please be advised that Pinnacle Systems will continue to provide customer support (both hardware and software support) on the Cin�Wave products until September 15th, 2006. Pinnacle will also continue to sell support contracts, where available, on these products with an expiry date not to go beyond September 15th, 2006. If you have any questions regarding these products or support services, please contact your local Pinnacle sales representative.

    Pinnacle is currently offering Cin�Wave customers attractively priced Liquid chrome HD crossgrade programs. Please note that Liquid chrome HD utilizes much of the core Cin�Wave hardware. For more information on these opportunities, please contact your local Pinnacle sales representative.

    Walter Biscardi, Jr.
    Creative Genius, Biscardi Creative Media
    https://www.biscardicreative.com

    Now in Production, “The Rough Cut,” https://www.theroughcutmovie.com

    “I reject your reality and substitute my own!” – Adam Savage, Mythbusters

  • Jerry Hofmann

    July 21, 2005 at 2:50 pm

    I’ll wager this is correct… an Avid owned company isn’t going to be supporting FCP don’t think… This is bad news for CineWave owners I’m afraid, but hey, it’s good news for AJA, Blackmagic, and Aurora!

    Jerry

Page 2 of 2

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy