Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Adobe Premiere Pro CC 2014.1 MAC can’t import ProRes files

  • CC 2014.1 MAC can’t import ProRes files

    Posted by Chris Borjis on October 12, 2014 at 9:00 pm

    weird.

    Premiere Pro CC 2014.1 & Media Encoder CC 2014.1
    are not at all recognizing Apple Pro Res quicktime .mov files.

    CC is still installed and does recognize.

    What the heck?!?! Any fixes for this?

    Other than that CC 2014.1 has been a great upgrade.
    Love the improvements and interface update.

    Chris Borjis replied 11 years, 10 months ago 2 Members · 3 Replies
  • 3 Replies
  • Chris Borjis

    October 14, 2014 at 4:34 pm

    Read on another thread that renaming the prores file then reconnecting
    media seems to work and it does…but that would be painful on a huge project.

    I just changed dashes to underscores and also deleted the cache file associated
    right next to it.

  • Ryan Holmes

    October 15, 2014 at 3:28 pm

    Have you uninstalled, cleaned, and reinstalled?

    https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

    Most problems I’ve had with the 2014.1 update has been solved by uninstalling, restart, clean, and reinstall.

    Ryan Holmes
    http://www.ryanholmes.me
    @CutColorPost

  • Chris Borjis

    October 16, 2014 at 12:16 am

    Yep, tried the uninstall, clean then re-install procedure.

    same thing.

    media showing offline.

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy