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Catastrophic failure with Resolve Lite and Decklink HD Extreme 3D.
In a spare moment I had yesterday decided to launch Resolve Lite 8.2 Beta 1 for the first time. Tried it out with some known footage and then went to set up my Artist Color control surface and the Decklink card for monitoring. Read the manual – in preferences selected the Color control surface, no problems, then the Decklink HD for I/O. Instant shutdown with a loud click sound (could have been all the whirries suddenly having voltage removed). Very bad news as I had a client screening of a feature trailer last night.
I removed the Decklink card and, with trepidation, pressed the power button for the Mac Pro. Fortunately it came back to life. Ran through the usual maintenance stuff you do after a crash.
Not game to re-install the Decklink card in case it stuffs up the PCI bus. Will have to return it to supplier when they get back after the New Year holiday. Bad time for this to happen.
Client screening was on the 27” Apple Cinema display.
Could find nothing related on the forum. Any ideas folks?
Some context: The feature is being cut on FCP7 and graded using Color with the Artist Color control surface. Recently installed a Decklink HD Extreme 3D for monitoring and has been working well. Want to transition to Davinci Resolve so have been configuring my Mac following Blackmagic’s guide to the tee.
MacPro4,1 (2009), 8-Core (2.26 GHz), RAM 24 GB, 1. NVIDIA GeForce GTX 285, 2. NVIDIA GeForce GT 120, 3. Decklink HD Extreme 3D (not now), 4. HDMI panel.
Storage: Internal 5 x 7200rpm SATA hard disks, plus
1 x OWC bracket set (4 x 2TB in software Raid 0), External: Firewire 800, 8TB LaCie Raid 5. -
4 Replies
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Are you running 9 disks on the 2009 power supply ?
I would start taking those out and see if it works.A slice of color…
DaVinci 8.1.1 OSX 10.7.2
MacPro 5.1 2×2,4 24GB
RAID0 8TB
GTX 470 / GT 120
Extreme 3D+ICA Instructor
https://www.icolorist.com/Sascha.html -
Thanks Sascha. I’ve followed one of BM’s recommended configurations. Internally I’ve got 5 drives; 1 the original Apple system drive sitting in the optical bay supported by the OWC bracket set and 4 x 2TB WD Black Caviars in a software RAID. According to their specs they each draw 10 watts, so that’s about 50 watts total. I’m worried about the PCIe bus however:
NVIDIA GeForce GTX 285 – 204w (up to 408w in some Quake 4 test reviews)
NVIDIA GeForce GT 120 – 50w
BM Decklink HD Extreme 3D – ? (no power specs published)
TOTAL – 254 + ?Apple’s published limit – 300w
According to above calculation that leaves around 46w for the Decklink
What puzzles me is that it all worked okay when I was grading in Color and using the Decklink for external monitoring but when I went to set the preferences in Resolve as soon as I selected the Decklink for I/O – sudden death. CUDA cores weren’t even been driven by the application yet. According to the manual you close Resolve after making your preferences and then restart for them to take effect. I didn’t get a chance to.
I’m loathe to put the Decklink card back in case it’s faulty and I don’t want the motherboard’s PCIe logic controller to get fried. I’ve also got a Quadro FX 4800 which draws less than the GT 285 – 150w. It, however, has less CUDA cores than the 285 which is BM’s preferred choice. Also the 4800 is a pricey card and I can’t risk it.
I guess I’ll have to wait until I can return the card and speak to BM.
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Actually I just built an even more power hungry configuration and it worked fine.
I am running a 470 next to a Q4000 plus 4 drives and it works just fine.
Hmmm…what else could it be ?
Did you try the card in another system ?
Do you dare to ?
If you have a reseller at hand you could try and send/bring it in, maybe its something electronic and not just electric.A slice of color…
DaVinci 8.2.1 OSX 10.7.2
MacPro 5.1 2×2,4 24GB
RAID0 8TB
GTX 470 / Quadro 4000
Extreme 3D+ICA Instructor
https://www.icolorist.com/Sascha.html -
I’ve got another system but it’s heavily in use with an editor getting close to picture lock on an indie feature so I can’t risk it.
I’m in Perth, Western Australia and put a call through this morning to BM’s office in Melbourne. Their tech support is not back yet from the break so I’ve left a message.
Have also spoken to my local supplier and emailed them the details as per these posts. Awaiting their advice.
Cheers and thanks for your interest Sascha.
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