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Catalyst Browse not showing all files in XDROOT folder…
I have a shot a ‘Making Of” documentary using the Sony PMX-X200 in XAVC-L and need to edit in FCP X. As my version of FCP does not support that format I need to transcode the media to pro res 422. I have done this without any hitches.
However I soon noticed that not all of the clips were transcoded. When I checked what had happened it is clear that CB does not show the last few clips of each XDROOT folder. They are visible in Finder and I can drag them into CB and watch the clips but I can’t transcode them as they need to be selected (and to be selected they need to be shown in the file directory of CB)
Any help would be appreciated as I need some of the clips to continue with the edit.
Cheers
Harry. -
5 Replies
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As I have said before………..
if all else fails….call the XDCAM help desk, its free:
800-883-6817, push 5, then 3….tell them what you need…I called
then before and they have helped me…..Bill Griffin
HD Cameraman
972-475-6870
http://www.dallascamguy.com
Dallas, Texas USA -
Thanks for the advice Bill but sadly I live in the UK and that number will cost me a small fortune to call.
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I could call them and ask if they have a UK office???
Bill Griffin
HD Cameraman
972-475-6870
http://www.dallascamguy.com
Dallas, Texas USA -
Here is the phone number for the UK help desk:
044-1-256-683850
I assume that the “044” is the US country code…but this is the number that the US help desk gave me…good luck…
Bill Griffin
HD Cameraman
972-475-6870
http://www.dallascamguy.com
Dallas, Texas USA -
Bill you are a legend! I looked for a number online and couldn’t find one. 44 is the code for the UK. You just swap it for a 0 if your calling from here.
Thanks very much and I will let you know if I have any success.
Harry.
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