cant save project anymore!

[Dwaine Maggart]

Hi Andy,

Can you call us at 818-902-0488? We’ll try to help.

Dwaine Maggart
Blackmagic Design DaVinci Support

[Andi Winter]

can’t, i am in austria… i mean we have phones, but this would be rather expensive 🙂

any written instructions or tipps i can try first?

thx!!!

[Rohit Gupta]

Please re-index the database:

Please make sure you have a backup of the database before you do.

From postgres docs:
Rebuild all indexes in a particular database, without trusting the system indexes to be valid already:

Assuming the name of the database you are using is “resolve” (default password is DaVinci when prompted)

Open a terminal and type the following commands:

$ export PGOPTIONS=”-P”
$ /Library/PostgreSQL/8.4/bin/psql -U postgres resolve
…
resolve=> REINDEX DATABASE resolve;
resolve=> \q

If you still have any trouble, please email us at davincihelp (at) blackmagic-design.com, and we’ll help you out.

[Andi Winter]

thank you very much dwaine and rohit!

that did it! i tried first to export and reimport the project, but that road was a dead-end. now with those
reindex commands everything works fine again!

THX! 🙂

[Dragan Šiša]

Hi Rohit,

I m having a problem and need a quick help if is any,

I cant load any of my projects and I cant save any new one.

I cant even backup my database, and I m in the middle of few jobs.

Any suggestion would be helpful. I think I m stuck.

dragan

https://images.creativecow.net/219071/screenshot2012-04-09at12.24.07pm.png

https://images.creativecow.net/219071/screenshot2012-04-09at12.24.30pm.png

[Bradley Stuckel]

Is there a fix for this using Windows 7?

[Clemens Krueger]

hi, i’ve got the same problem…but i’m a bit afraid of using terminal.
recently, i nearly “destroyed” my 15″ Mac Book Pro, when i entered the code for scaling the program to my screen….
so…there are other solutions, how i can save my projects again 🙂
greets clemens