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Can’t render: after effects error: internal verification failure. What can I do?
I need to render a comp (h.264 default settings) and the process is stopped with the following error: “after effects error: internal verification failure, sorry! {could not find itemframe we just now checked in}”.
What can I do? I have already tryed to re-start Ae several times. The render stops at random points, when started again. The comp is very simple: a mp4 movie background, still PNG pictures one after another with opacity and 1 mask keyframed and write-on texts at their side, explaining the pictures. Thank you in advance for any help. -
8 Replies
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Not quite too sure what the problem may be, but I do have a suggestion for you to try.
Go to Edit > Purge > All (or All Memory)
This clears all the caches, which might be preventing you to render. -
Hi Lillian! I’ve tryed to purge it several times, but it didn’t work. I’ve tryed also purging and them, re-starting Ae, but no effect. I still have the problem, but I thank you anyway for trying to help.
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Hi Dave, I have the following info requested:
— Ae CS6 11.0.4.2
— Windows 8.1 pro (that’s all that the system says)
— Intel i7 3630 2,4GHz 16Gb NVidia GTX 675MX 4Gb CUDA driver 6.5
— Render settings: Best settings (default), H.264 (MP4) level 5,1 encoding VBR 1 pass, target and maximum bitrate = 6, everything is default (that is, RGB millions of colors premultiplied (matted)), audio output default (that is, 48000KHz, stereo, AAC hight quality bitrate 128
— PNGs were obtained with Windows snipping tool (screen shots) – which never caused any trouble before.
— The MP4 movie background was obtained with Camtasia – which never caused any trouble before.Could we solve this render problem? Thanks.
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Hi Dave. I didn’t understand well which format you refer to. Anyway, Camtasia has a limited list of outputs and the only lossless is AVI, which image quality isn’t good, but your tip is precious and I will try it.
Have you already shared this with Adobe? This can be a serious issue, because much of the stock footage available is in MP4 format.
I’ll try to re-record it and produce it with other formats. Than, I’ll be in touch to inform you, thanks. -
Dave, I’m experienced in Ae in some points, but not in others. I only have Pr and Ae, but not Media Encoder (except if it is included in Pr or Ae engines). I didn’t understand what does “Use it to transcode the mp4”. If it is possible to “fix” that mp4, I would be very pleased. Could you explain that, please? Thanks!
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Man, I have it and didn’t even noticed that! Maybe because all my renderizations were made inside Pr and Ae. I look for what transcoding a mp4 means, so that I can use the media encoder. Thanks again! I hope I beat that render issue.
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Hi Dave, I’ve found what you mean through the encoder. Thanks for the tip, I’ll try and keep you informed. By now, I agree with you to what concerns Ae habilities (or mistakes) on handling MP4 files: when I subtract them, it works. At leat we found the root of the problem, thanks!
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And I just solved it. Thank so much, Dave! Best regards!
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