Can’t play HD video

[Jason Tower]

Jeremy, try putting the AJA card in slot #2, so your configuration would be:

Slot 1: Video Card
Slot 2: AJA LHe Card
Slot 3: Empty
Slot 4: ATTO Host Card

I had the same issue last year and moving the AJA card up one slot solved my problem! Here’s a link to my original thread:

https://forums.creativecow.net/thread/4/861853#861853

Hope this helps you out!

Jason W. Tower
Fiddler Films

https://www.fiddlerfilms.com

[Wickham Strub]

Good suggestion Jason, but…

I remember that your Mac was a new (at the time) Mac Pro 8-Core and, yes, we found that those Macs needed to have the AJA cards in Slot 2 in order to play nice with everything else. So…

Jeremy, it can’t hurt to try, it’s either going to work or not.

If it’s still a no-go, try the following:

Running Media 100 via Apple’s Terminal Utility

• Locate the “Media 100” application in: Applications > Media 100 Folder
• Right+Click (or Control+Click) on the “Media 100” application and choose “Show Package Contents”
• Open the “Contents” folder
• Open the “MacOS” folder
• Double-click on the icon named “Media 100” (note: an alias of this icon can be placed on the desktop for easier access in the future)
• Media 100 will now launch from within the Terminal utility
• If / when a problem occurs, error information should appear in the Terminal window
• Copy the info from the Terminal window and paste it into a response to this email

[Jeremy Rowell]

Thanks for the help Wick & Jason!
I have sent the Terminal info to Wick.

I will try moving the board a little later today.

Thanks!