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can’t import photos into adobe after effects
i can’t import any photos into adobe after effects CS4 when i try to a message comes up saying
After effects error: Can’t import file
“file name”: unsupported filetype or extention
(0::1)and also when i start up after effects it comes up with a message saying
you have at least one output module template that refers to a missing output plugin. please check your Output module templates
i don’t know if this has anything to do with it but it’s been driving me crazy pease help -
9 Replies
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What version of AE are you running? (ie 9.0.3?) What’s your Operating system? What type of
photo’s are you trying to import? Are they in RGB color space like AE requires?-Andy George
Senior Editor
http://www.chiselindustries.com -
i am running adobe 6.5 i don’t know what you mean by operating system
and how do you find out if there are rgb colour space(i’m new to after efects)
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i am running adobe 6.5
If your on CS4 your AE version should be 9.something
in AE go to the menu item “After effects>about after effects.” to see your version number.how do you find out if there are rgb colour space
Open the image in Photoshop. Go to Image>Mode make sure this is set to RGB. What type of images are you working with?
i don’t know what you mean by operating system
Your Windows or Mac operating system. For example Snow leopard on a Mac or Windows 7 on a PC.you have at least one output module template that refers to a missing output plugin. please check your Output module templates
i don’t know if this has anything to do with it but it’s been driving me crazy pease helpI have received this error before after removing a piece of hardware that uses a codec dependent upon the hardware being installed. Such as a blackmagic video card. Have you had any recent system changes like that?
-Andy George
Senior Editor
http://www.chiselindustries.com -
ok thanks
i am running after effects 9.0.0.346
they are rgb colour space
my operating system is windows 7
and i dont think i have made any sytem changes like that -
Open the files in Photoshop and do a “save as”.. select jpg at full quality, and try importing again.. This is what I do when AE doesn’t like a file.
Hillary
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no that doesn’t work but thanks
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You could try throwing away your preferences.
I THINK that is in users:library:preferences: something.apple.aftereffects??
Something like that?
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no that doesn’t work either anything else?
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Your not running the most recent version of AE CS4 for windows. You should be on 9.0.2.
Run the adobe updater or download it herehttps://www.adobe.com/support/downloads/product.jsp?product=13&platform=Windows
-Andy George
Senior Editor
http://www.chiselindustries.com
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