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Activity Forums Adobe After Effects can’t import jpegs!!

  • can’t import jpegs!!

    Posted by Christopher Dykes on May 20, 2008 at 2:48 pm

    I opened up AE to continue working on a project from the other day. Now I can’t see any of the jpegs I was working with, and when I try to make a new comp and import the jpeg files AE gives me a jpeg error message, and can’t import the jpegs. Anyone have any ideas how this might have happened and what I can do to fix it? Thanks in advanced.

    Derick Joe replied 9 years, 9 months ago 4 Members · 4 Replies
  • 4 Replies
  • Kevin Camp

    May 20, 2008 at 3:59 pm

    if you haven’t done so already, i would reboot… this can often fix odd ae behavior.

    if that doesn’t help, then give some info on your system (os, ae version, quicktime version, anything new or updated since you last worked on the project).

    i had a problem with cs3 (latest update) on an intel mac where i lost the ability to import p2 files… worked one week, then didn’t the next. the only fix seemed to be creating a new user account. it seems for some reason the importer file was failing to load possibly due to some bad permission file that the disk utility could not find/repair. but anew account with new permission worked fine… if you are on a mac, this may help you too.

    Kevin Camp
    Senior Designer
    KCPQ, KMYQ & KRCW

  • Christopher Dykes

    May 20, 2008 at 9:19 pm

    yeah, i appreciate your help. i kind of figured i should restart my computer and that did the trick. but yeah i’ll keep your advice in mind.

  • Joe Strobino

    March 19, 2016 at 8:22 am

    I upgrade to AE cc 2015 and when i open up any of my AE projects i can’t import any jpegs or png images. It all greyed out so i can’t select them. Anyone have any ideas how this might have happened and what I can do to fix it? Thanks in advanced.

  • Derick Joe

    August 1, 2016 at 10:02 pm

    Was this issue fixed? I’m having it in CC 2015.3

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