Can’t get my keyboard shortcuts to open.

[Sam Lanes]

Have you tried to reset the preferences?

The info for doing this is in the ‘Change Preferences’ section here:

https://helpx.adobe.com/premiere-pro/using/preferences.html

[Katie Dillon]

Yeah I tried that.

I was just on the phone using “Team Viewer” with Adobe for about 2 hours and it was a literal glitch. They had to go into my premiere and rewrite code. It wasn’t the only issue I was having, but it was the most annoying, but everything is fine now.

Thanks for the help. 🙂

[Richard Gazzo]

Hi Katie

I have the same problem, was wondering if you remember how you fixed it ?
Many thanks
Richard