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Activity Forums Avid Media Composer Can’t export jpegs out of Avid 2022.10.0 Mac OS 12.6.3 Mac Studio

  • Can’t export jpegs out of Avid 2022.10.0 Mac OS 12.6.3 Mac Studio

    Posted by Mary Juric on March 14, 2023 at 6:25 pm

    Have come across a very weird bug. Can’t export any sort of graphic file. Can do QT’s, AAF, but no format of graphic. Running Monterey 12.6.3 and Avid 2022.10.0 on a Mac Studio. I was previously able to do this so not sure what’s changed. All the usual troubleshooting has failed to fix this. Anyone else come across this before? Thanks!

    Eugen Mihalicka replied 7 months ago 4 Members · 3 Replies
  • 3 Replies
  • Shahid shahan

    April 4, 2023 at 4:56 pm

    If the issue is isolated to Avid, you could try the following troubleshooting steps:

    1.Check if there are any updates available for Avid and update the software if necessary.
    2.Check if there are any plugins or third-party software installed in Avid that could be causing the issue. You could try disabling any plugins and see if the issue persists.
    3.Check if the export settings for the graphic files are correct. Make sure that the export format is compatible with your system and that the export settings are configured correctly.
    4.Try exporting the graphic files to a different location on your system or an external hard drive to see if the issue is related to the destination folder.
    5.If none of the above troubleshooting steps work, you could try reinstalling Avid to see if it resolves the issue.

    I hope this helps! Let me know if you have any further questions or concerns.

  • Muhammad Ahmad

    April 4, 2023 at 5:42 pm
    1. Check the file format: Make sure that the file format you’re trying to export is supported by your version of Avid. You can find a list of supported file formats in the Avid documentation.

    2. Check the export settings: Double-check your export settings to make sure they’re correct. Make sure that you’re exporting to the correct file format and that the settings match the requirements of the platform you’re exporting to.

    3. Check the destination folder: Make sure that the destination folder you’re exporting to has the necessary permissions and enough space to store the exported files.

    4. Update Avid: Check if there is a new version of Avid available and update it if necessary. This may resolve any compatibility issues with Monterey 12.6.3.

    5. Check for conflicting software: Check if there are any other software applications that could be conflicting with Avid. Try closing all other applications and see if the problem persists.

    6. Contact Avid support: If none of these solutions work, it may be worth contacting Avid support directly for assistance. They may have additional troubleshooting steps or be able to provide further insight into the issue.

    7. I hope one of these suggestions helps you resolve the issue with exporting graphic files on your Mac Studio.

  • Eugen Mihalicka

    August 2, 2023 at 9:16 pm

    Same issue on Mac 12.6.8 & Media Composer 2023.3.1, Graphics export doesn’t work at all

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