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can’t export— help!
Hello,
I seem to be having some trouble with exporting movies. I understand how to do it, but when I export to either Adobe Media Encoder as an .mpg, to DVD or locally on my computer as a .mov or .avi or whatever, it returns with the same message every time, even with different projects. The message I get is as followed:“Failed to return a video frame. Cancelling the operation.”
I have already tried closing/reopening Premiere, restarting my computer before and after exporting, reinstalling Premiere, and subdividing my projects into smaller segments and exporting them seperately.
If anyone has any suggestions to help me out, I would greatly appreciate it!
Thank you,
Heather -
3 Replies
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I had the same problem and downloaded lastest adobe media encoder. It works
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You should probably install the 1.5.1 update and also the MS patch, I ‘ll have tp search for the KB. What OS and service r u using?
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Also – just as a thought – if you have stills – keep them below 1500x1500px
Premiere will import bigger – but is funky upon rendering if you do.
hth,
// jayse
Ultimate After Effects Video Training CDs
Free Photoshop CS Video Tutorials
by jayse!
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