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Activity Forums Adobe Premiere Pro Can’t empty trash completely after uninstall PP beta

  • Can’t empty trash completely after uninstall PP beta

    Posted by Mark Grance on October 3, 2024 at 6:19 pm

    I uninstalled Premiere Pro Beta, but I can’t complete empty trash on Mac Studio running Sonoma.

    I get “The operation can’t be completed because the item “_EveScripts” is in use.” error.

    I have checked permissions. Tried delete immediately, started in recovery mode to turn off SIP. It won’t delete.

    Mark Grance replied 2 months, 3 weeks ago 4 Members · 8 Replies
  • 8 Replies
  • Kendall Hoover

    October 3, 2024 at 6:34 pm

    Upgrading to Sequoia might fix your problem.

    I had that issue but it works fine after updating.

  • Mark Grance

    October 3, 2024 at 6:43 pm

    I had thought about that, but in the middle of too many projects to take that gamble.

    (obviously not completely emptying trash is not a huge thing)

  • Mark Grance

    January 3, 2025 at 10:31 pm

    Finally got a chance to upgrade(?) to Sequoia and it did not fix the problem. So bizarre. I have started in recovery mode and deleted the .Trash directory to no avail. When I start up, the trash is empty and then a few seconds later the folder(s) are back. I think it originally was a container.

    I will just live with it and get back to work. But eventually I need to fix it.

  • Eric Santiago

    January 6, 2025 at 2:34 pm

    You have an errant script or app running.

    Have you tried login as an Admin with access to that user?

    Or try a safe mode.

    There are utilities out there that can help.

    Check the Activity Monitor in Utilities if there is something ghost like in the background.

  • Mark Grance

    January 6, 2025 at 6:12 pm

    Tried those suggestions to no avail. Lots of processes in Activity monitor. None really match. Will try to narrow it down.

  • Mark Grance

    March 8, 2025 at 5:05 pm

    SOLVED.

    TL;DR The stuff in the trash was actually a trash can from my system backup drive (created by Carbon Copy Cloner). Removing the drive caused the trash to be empty. Will reformat the BU drive.

    Full explanation

    I have been attempting to solve this problem between projects to no avail. Every couple of weeks I would try something. Even had a remote session with Adobe support.

    Yesterday I tried a procedure which was to use Terminal commands to move the “.Trash” folder to a tmp folder and reboot. The first step was to get to the trash directory. So I opened the trash folder in finder, typed “cd” in terminal and then dragged the folder from the finder to the terminal where it populated the rest of the command.

    I was then going to move on to step two but something caught my eye. I looked at the path the had been populated. Instead of /Volumes/EditDroid/.Trash it was /Volume/EditDroid_BU/.Trashes. (I think Trash being plural was from a previous attempt to get rid of the folder)

    The important thing was that the trash was not located on my system drive but on the backup of my system that was created by Carbon Copy Cloner. My guess is that when I uninstalled a Beta of Premiere Pro something got munged during the backup.

    So I ejected the drive and now my trash was empty.

    20:20 hindsight, I remember with some of the procedures I tried (starting in Safe Mode etc.) I remember that the trash would empty and then after a restart the folder would come back after a few moments. I surmise that it “came back” after a delay was because the external USB drive hadn’t mounted yet.

    I am now backing up that backup to a junk drive, then will reformat and reconnect.

    Certainly not a common problem, nor life threatening, but glad to have it solved.

    Thanks to all who offered suggestions.

  • Paul Carlin

    March 12, 2025 at 4:39 pm

    If the Trash won’t empty normally, there might be locked files. Hold the Option key, then right-click the Trash icon and select “Empty Trash”. This bypasses some restrictions.

  • Mark Grance

    March 19, 2025 at 8:43 pm

    Yeah, tried that early very early on. Get Info showed not locked etc.

    Posted the solution above.

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