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Activity Forums Adobe Encore DVD Can’t delete asset when it’s not in use

  • Can’t delete asset when it’s not in use

    Posted by Chris White on April 22, 2012 at 12:24 pm

    Having educated myself about the benefits of importing MPEG-2 files into Encore so it doesn’t have to transcode for DVD, I’m having a small problem.

    One of my projects had an opening menu animation that was a large QuickTime file. I’ve since imported an MPEG-2 as a replacement and linked the motion property of the menu tab to the new file.

    However, whenever I now try to delete the old .mov file from the asset panel, I get an error telling me that the file can’t be deleted because it is still in use by the project. But where?

    (I’m using CS5.5 on a Mac, by the way.)

    Michael Stephens replied 14 years ago 2 Members · 2 Replies
  • 2 Replies
  • Chris White

    April 29, 2012 at 10:09 pm

    For anyone else who’s had this problem, I’ve now found the solution.

    I tried deleting the files from the Transcodes folder but that didn’t work.

    Even though the .mov file was no longer in use, it wasn’t until I went into ‘Build disc’ and made a DVD folder of the changed project that Encore worked out it was okay to delete the file.

  • Michael Stephens

    May 8, 2012 at 8:58 pm

    This is a constant problem with Encore and Premiere for me. I’ve found that even after closing both applications that there is still a file running in my processes that still has a hold on the files I want to delete. In some cases I’m attempting to make an edit in an audio file and re-save it again but it occasionally won’t let me.

    The only reliable way I’ve found to get this to stop is to either close out the application and hope that it releases the file or in some cases I have to reboot the computer so Windows will flush out the application that’s still running.

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