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Can’t delete a project: “The current database has a problem” error!
I was doing some housekeeping on my Project List this morning, and have run into a problem where one particular project refuses to delete. I get an error message saying:
“The current database has a problem. To continue, you should contact your system administrator to restore the operation of the current database or connect to a different working database.”
When I click the “Ok” button to dismiss the error dialog, Resolve hard-quits.
The project in question has no problems loading, saving or exporting. And the project is not locked, either.
What can I do to delete this project?
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5 Replies
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I had the same problem, but no error messages, just the “hard-quits”.
NEHALEM OCTO 2,26
GT 120
GTX 285
8 Giga RAM
SOFT RAID 8 Tera
Wave
Eizo 243 + Hdlink displayport
DAV, COLOR, FINAL CUT AND MEDIA COMP -
Hi Robert/Fred,
If you could capture logs when you see this issue and send them to us, we can take a look and see what the problem might be.
Thanks.
Vivek Vedagiri
Blackmagic Design -
Hi Vivek, how do I capture a log?
NEHALEM OCTO 2,26
GT 120
GTX 285
8 Giga RAM
SOFT RAID 8 Tera
Wave
Eizo 243 + Hdlink displayport
DAV, COLOR, FINAL CUT AND MEDIA COMP -
Hi Fred,
You can capture logs using the Capture Logs application in /Library/Application Support/Blackmagic Design/DaVInci Resolve/. Running the app will create a log file on your Desktop. You may email them to davincihelp at blackmagic-design.com. Please capture logs after the problem happens, and before restarting Resolve.
Vivek Vedagiri
Blackmagic Design -
Thanks Vivek, I ll send it next time I have a “bug”.
Nice that it doesnt happen much.
FredNEHALEM OCTO 2,26
GT 120
GTX 285
8 Giga RAM
SOFT RAID 8 Tera
Wave
Eizo 243 + Hdlink displayport
DAV, COLOR, FINAL CUT AND MEDIA COMP
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