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Activity Forums Adobe Premiere Pro Can’t Access Preferences

  • Can’t Access Preferences

    Posted by John Perez on January 16, 2015 at 12:15 am

    The program crashes when I try to access preferences: I get this error msg: \src\legacytime.cpp-95. What could be causing this? Thanks…

    As always thanks so much to you guys…Johnny In Orlando

    Peter Garaway replied 11 years, 4 months ago 2 Members · 1 Reply
  • 1 Reply
  • Peter Garaway

    January 16, 2015 at 3:57 am

    Hi John,

    Have you tried trashing your preferences?

    Hold down the Alt [Win] or Option [Mac] key while you launch Premiere. Keep holding it down until you see the Welcome Screen.

    Let us know how that goes.

    Best,

    Peter Garaway
    Adobe
    Premiere Pro

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