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Can’t access FCP 5.1.4 upgrade
Hello All,
I’m still using FCP 5.1.3, and have just noticed that 5.1.4 is available…..the only problem is, that when I type in my serial number, (FCP Studio 1) is say’s that my serial is invalid.
I’ve used the serial several times before to upgrade all of the progs that come with FCP Studio 1, with no issues.
The other thing I noticed, was that when I click the link to access the FCP 5.1.4 update, it takes me to the FCP Studio 2 page!!
Could someone please post a link to the correct page, or let me know if this has been an issue for them.
Many thanks in advance.Regards & best wishes
Dave
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5 Replies
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I am having a similar problem. When I try to enter the serial number, it gives this error “The serial number you entered is not valid. See the materials that came with your product for the correct serial number. Use uppercase letters when entering your serial number.”
The number is correct, the product is registered under that number. I’ve tried entering ones for zeroes and vice versa, I’ve double and triple checked that the numbers are correct and the letters are upper case and I still get the error message.
We do have it installed on a G4 lap top and the G5 workstation, could that be the problem? The two are never running at the same time but Final Cut on the G4 is updated to 5.14.
Any help would be greatly appreciated.
Thank you
-Joe
Carnaval Pictures, Inc. -
You should contact Apple with an upgrade or installation issue. I assume your serial number is for v5.1.
All the best,
Tom
Class on Demand DVDs “Complete Training for FCP6,” “Basic Training for FCS2” and “Final Cut Express Made Easy”
Author: “Final Cut Pro 5 Editing Essentials” and “Final Cut Express 3.5 HD Editing Workshop” -
Yeah, that’s what I ended up doing. Tech support said that their server wasn’t recognizing our serial code for some reason so they are going to send a hard copy of the upgrade to us. Problem solved!
Thanks for responding
-Joe
Carnaval Pictures, Inc.
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