Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Apple Final Cut Pro Legacy Canon XF Log and Transfer Error

  • Canon XF Log and Transfer Error

    Posted by Andrea Scott on December 17, 2010 at 3:48 pm

    Hi, all–

    I’m working on a project that has mostly been shot with P2 Cards. This weekend, we had two shoots going at one time and had to also use, for the first time, the Canon XF300. Back at our office now, I am trying to ingest that footage into FCP and having problems.

    I am the person who usually handles the transferring of media from cards to back-ups to FCP – however, I could not be in two places at one time, and I was on the shoot with the P2 folks. I acquired the Canon XF plug-in from a friend and installed on my computer. Now, when I try to ingest with log and transfer, I get this error message:

    “[REEL] contains unsupported media or has an invalid directory structure. Please choose a folder whose directory structure matches supported media.”

    Since I was not on this shoot, I have no way of knowing if *everything* was transferred from the card to the back-up field drive, and since I haven’t worked with the XF300 before, I am not familiar with what the contents should look like – thus unsure if anything is missing that would cause this error message to pop up. I have used the drop-down preferences menu in log and transfer to select Canon XF Plug-in (it’s there). Still not working.

    Any advice?

    Ashley Cooper replied 14 years, 2 months ago 3 Members · 2 Replies
  • 2 Replies
  • Kamaldip Singh

    February 18, 2011 at 5:58 am

    hi, i have a same problem. did you find any solution? if you did please share it with me thank you.

  • Ashley Cooper

    March 3, 2012 at 12:34 pm

    Hi

    I am also having the same problem and Im sure that all the files have been copied from the CF card, downloaded plugin etc..
    Anyone found a cause or better still a solution to this??

    Ash

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy