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Canon c300 files fail in After Effects and Prelude.
Hello all,
– I’m working on a 2.6ghz macbook pro retina with 16gb ram
– CS6 prelude, premiere pro, and after effects
– Canon c300 footage (MXF files)
– files located on internal hard drive (512gb SSD) and on CF card itself.
– I have updated premiere pro and after effects to most recent versions with no change in results.I had MXF files from c300 brought over to my internal drive. I was editing with those files in Premiere just fine. I decided I would try using dynamic link to bring a few clips into AE (replace with composition).
Upon opening, AE substituted these MXF clips with placeholders (color bars) and when I tried importing the same MXF clips directly, AE said that the files were “damaged or unsupported”.
I decided I would try using Adobe Prelude to transcode the MXF files directly from the CF card into MPEG2, proRes, etc. Each attempt at transcoding failed, with the event error : ” Source file might not be an valid video/audio file!”
It seems that my cs6 does not like MXF files from the c300.. but I cannot find another person with this problem online, much less a solution. Any ideas?
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6 Replies
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If you submit a bug report and include your contact information and the offer to provide a sample clip that is causing the problem, we can look into this.
bug-report form:
https://adobe.ly/ReportBug———————————————————————————————————
Todd Kopriva, Adobe Systems Incorporated
After Effects quality engineering
After Effects team blog
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Hi Jon, Were you ever able to figure this out? I am having the same issue.
Thanks
Michelle -
any fix for this? I’m in the same boat. Surely there are others too?
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There are bug fixes for Canon XF files in the upcoming versions After Effects, Premiere Pro, and Prelude, which are dues for release on June 17th.
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Todd Kopriva, Adobe Systems Incorporated
After Effects quality engineering
After Effects team blog
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Adobe media encoder also fails to transcode groups of mxf files imported from prelude. It just crashes. This is on the latest CC.
Mac Pro 2 x 2.4Ghz, 16GB RAM, GTX 660
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Same here latest CC as of 12-11-13 OSX 10.8.5, intermittent fails, i.e. different clip each crash. No way to pick up where left off….
iMac i7 2012, 32GB
OSX 10.8.4
Blackmagic Cinema Camera
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