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Activity Forums Avid Media Composer Canon C300 AVID MC8 and AMA – plugins won’t install

  • Canon C300 AVID MC8 and AMA – plugins won’t install

    Posted by Olaf Steel on January 26, 2016 at 11:48 pm

    Hi everyone – I know there are many posts about this issue, but so far I have not gotten to the bottom of it.
    The issue is that I can’t AMA link to Canon C300 footage. The footage folder structure is correct and on an external drive. When I try to AMA link I get the following message in Avid: “Unable to link to any clips at /Volumes/xxxxxx”

    I have downloaded the 2 necessary things from Canon – the XF utility and the AMA plugin for Avid. When I double click on the installer, an Extracting Files box pops up with a status bar. The bar gets to 100% and the box disappears, and no installer pops up. I’ve checked in my plugin folders and nothing was installed.
    So what’s going on here? I’ve tried repairing disk permissions and adding a new admin user to the computer and installing the plugins there, and nothing has worked. This is getting beyond frustrating. Does anyone have any solutions? I have also uninstalled and reinstalled Avid.
    I saw someone posted a zip file containing the Canon XF utility and the plugin for FCP. Can anyone do the same for Avid?

    This is my setup: Avid Media Composer 8.4 , OSX 10.8.5.

    Thanks in advance for any help. Things are getting desperate over here!

    Glenn Sakatch replied 9 years, 11 months ago 6 Members · 20 Replies
  • 20 Replies
  • Shane Ross

    January 27, 2016 at 12:04 am

    Here

    https://www.avid.com/US/products/avid-media-access

    Install ALL the AMA plugins. C300 needs more than a couple…It might need the Canon XF one and the generic MXF one…but I install all just to be sure. I had this issue before, only with those two, and it didn’t work. I installed all, and it worked.

    Shane
    Little Frog Post
    Read my blog, Little Frog in High Def

  • Olaf Steel

    January 27, 2016 at 12:56 am

    Thanks for the response, Shane.
    I already have all the compatible plugins installed – see the full list below. The Canon ones are the only ones that won’t install. I’ve done this before on another computer and it all worked fine. Not sure why it won’t work in this instance. I no longer have access to the previous computer.

    I can AMA link to the individual MXF files if I dig into the footage folders, but to do that for each individual shot when there are 1000s would take me longer than it would to edit the damn thing, so that’s not going to work – and also a lot of the clips are spanned, so that adds even more work. There HAS to be a way to get the AMA linking to work for the full volume.

  • Shane Ross

    January 27, 2016 at 1:59 am

    That makes me wonder if the card structure is fully intact…if some small folder is missing, or out of place.

    Shane
    Little Frog Post
    Read my blog, Little Frog in High Def

  • Olaf Steel

    January 27, 2016 at 2:19 am

    The folder structure should be fine – it was copied directly from the CF card.
    In Avid I’m selecting the folder above the CONTENTS folder as usual when I try to AMA link.
    The mxf plugin that installs with Avid is AMA linking to the individual mxf files when I drill down through the card’s folders, but the plugins from Canon are not installing so I can’t AMA link to the whole card at once.
    Hope that makes sense! And thanks for your continued help.

  • Ricky Barrow

    January 27, 2016 at 10:49 am

    In the past I have resolved the issue by not having the CONTENTS folder “buried too deep”. The folder above the CONTENTS folder, for me, needed to be closer to the root of the drive. Also there can be some naming convention of folders above the CONTENTS folder that causes this error.

    Ricky

  • Mark Spano

    January 27, 2016 at 2:46 pm

    Olaf!

    I’m emailing you off-list with the AMA plugin and instructions on where to put it…

  • Shaun Broude

    June 6, 2016 at 3:10 am

    Hi Mark

    Please can you send me the same information. Also really struggling and would appreciate it.

  • Mark Spano

    June 6, 2016 at 7:09 am

    I uploaded the plugin here – hopefully it works.

    10154_mvpcanonxf64.avx.zip

    this is the actual AMA plugin which gets installed from the Canon XF AMA installer. My assumption (after my convo with Olaf) is that the installer won’t work on older Mac OS. This file, which is from the installer, is all you need.

    Unzip this and drop the file into this folder:

    Macintosh HD / Library / Application Support / Avid / AVX2_Plug-ins / AMA

    Relaunch Avid and then try linking the C300 stuff…

  • Shaun Broude

    June 6, 2016 at 2:10 pm

    Thanks Mark for your response. I am running OS 10.9.5 so not sure if it will work,but will try.

  • Shaun Broude

    June 6, 2016 at 2:27 pm

    Hey Mark

    So just tried installing it and no luck. Is there any other solution for running on Mavericks and using this plugin?

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