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cannot open QuickTime.mov
Hi,
i’m trying to open a movie I rendered from After Effects 5.5 in Feb. of 2005 using Animation or None compression. When I try to import it to AE CS4 I get the following message:
AfterEffects error: file “filename.mov” cannot be imported – this ‘MooV’ file is damaged or unsupported.When I try to open it in QuickTime 7.0 I get the following message:
The document “filename.mov” could not be opened. The movie is not in a format that QuickTime Player understands. You may need to install additional software to open this type of file.PLEASE HELP!!!
Thank you,
Isabella -
4 Replies
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Not to sounds redundant but the errors that you are recieveing are in fact correct and tell the story.
Will the quicktime movie open ANYWHERE?
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As Joe said, the error messages tell the deal … the file is corrupt/damaged … if you’re 110% sure it was originally rendered both properly and completely, it probably became corrupted/damaged while transferring from one drive to another or something similar.
The first thing I’d do is double and triple check my QuickTime … make sure you have the latest version and that it works fine with any other MOVs. You might also try opening the file on different computers … perhaps with an older version of QuickTime.
Also as Joe suggests, if you can get the file to open anywhere, run with it … in other words, see if you can get any conversion software to read it and export it to a new file (i.e., Squeeze, ProCoder, Cleaner, MPEG Streamclip, etc.).
This may seem overstating the obvious, but in my opinion, this can never be overstated … personally, I absolutely never have only one copy of any of my work (including all sources & project files). And, the 3-4 copies I keep are always in different places (i.e., external drives, backups, etc.) … computers are not infallible.
As an extra safeguard against this kind of thing, its also helpful to always embed project files into your QT movies … if you did that, try importing it as a project instead of as a MOV. Then, if you still have the source media, it’ll probably be much faster to re-render it than trying to get this file to work.
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From my experience, it’s simply a case of Quicktime missing the proper codec to open the clip.
I got the same error message in AE. I tried to open the problematic .mov files in Quicktime, to see that Quicktime was missing the codec I needed. FYI, you can always do an command i to get info inside of Quicktime to see what the compressor is, then use Google to search and download it.
Simple fix. Hope that helps.
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I had this issue and spent all afternoon figuring out what the culprit was.
I couldn’t preview my videos in quicktime or import them into AE. They played fine in other softwares. All i had to do was download the appropriate codecs from apple and all worked fine afterwards.RC
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