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Activity Forums Apple Final Cut Pro X Cannot import MP4 file recorded by Zoom

  • Cannot import MP4 file recorded by Zoom

    Posted by Bill Rabkin on July 15, 2020 at 6:56 pm

    I recorded a recent Zoom meeting, as I’ve done many times in the past. I imported the zoom_0.mp4 file into a new FCPX Library. When FCPX finished transcoding, the imported clip had no video — only audio!

    MediaInfo reports that the Video stream is 2560*1440 (16:9) at 25.000 fps, AVC (Baseline@L5) (1 Ref Frames) H.264/AVC video.

    The clip plays normally in QuickTime Player and VLC, and in the FCPX Import window it also plays both video and audio.

    I renamed the imported clip in FCPX and attempted to import the original recording again. In the Import window, when I select this file and click the blue “Import Selected” button, the button “clicks” but nothing happens. FCPX does not import the clip.

    I’ve recorded several prior Zoom meetings that were similar to this meeting, and imported their zoom_0.mp4 files into FCPX with no difficulties.

    Any idea what’s going on with attempts to import this recording, and how to import it (both video and audio) successfully?

    Thanks!

    FCPX 10.4.7
    iMac 27\” Retina 2017
    macOS 10.14.6 Mojave

    Joe Marler replied 3 years, 11 months ago 3 Members · 2 Replies
  • 2 Replies
  • Terry Barnum

    July 15, 2020 at 10:49 pm

    Has FCPX crashed recently? If so, you might try a simple test and reset FCPX preferences. Hold down command and option while launching FCPX and choose delete preferences. You’ll need to open your library and reconfigure preferences if you’ve made any changes.

    -Terry

  • Joe Marler

    July 16, 2020 at 11:41 am

    [Bill Rabkin] “I recorded a recent Zoom meeting, as I’ve done many times in the past. I imported the zoom_0.mp4 file into a new FCPX Library. When FCPX finished transcoding, the imported clip had no video — only audio!

    MediaInfo reports that the Video stream is 2560*1440 (16:9) at 25.000 fps, AVC (Baseline@L5) (1 Ref Frames) H.264/AVC video….

    I’ve recorded several prior Zoom meetings that were similar to this meeting, and imported their zoom_0.mp4 files into FCPX with no difficulties. “

    Like you I have imported many Zoom recordings to FCPX 10.4.8 w/o problem. However the metadata on mine shows 1280×720, 1,400 kbs, Codec: AVC, Format: CABC/11 frames, frame rate: 25 fps, chroma sampling: 4:2:0, audio: AAC low complexity, audio codec ID: mp4a-40-2, bit rate mode: variable, bit rate: 53.4 kbs, sample rate: 32 Khz.

    Upon closing a Zoom recording, then for the initial double-click in Finder, it automatically launches does some kind of transcode or conversion. Is it possible that didn’t happen for this particular file?

    Try a manual conversion as described here: https://support.zoom.us/hc/en-us/articles/201362753-Troubleshooting-failed-conversion-of-local-recordings

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