Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Square Box CatDV Cannot Access Quicktime

  • Cannot Access Quicktime

    Posted by Andrew Saliga on January 6, 2015 at 9:23 pm

    Since upgrading my computer and therefore OS, I am unable to use CatDV to process transcodes.

    I’ve repaired permission, attempted reinstalls, and also launched the app in 32-bit mode with no resolution.

    Mac OS X 19.9.5
    CatDV 10.1.2

    Andrew Saliga
    I/O Specialist/Editor
    Steelehouse Productions
    http://www.steelehouse.com

    Andrew Saliga replied 11 years, 4 months ago 3 Members · 4 Replies
  • 4 Replies
  • Eric Strand

    January 8, 2015 at 4:37 pm

    A few of my guys on Yosemite had an issue. I forget if it’s this exact one but this solution on Squarebox’s site helped:
    https://www.squarebox.com/catdv-running-yosemite-osx-10-10/

    @ericstrand11

  • Andrew Saliga

    January 8, 2015 at 10:51 pm

    Thanks man. I have tried that solve to, but to no avail. Not sure what the deal is…

    I’ll try reaching out to their support team.

    Andrew Saliga
    I/O Specialist/Editor
    Steelehouse Productions
    http://www.steelehouse.com

  • Bryson Jones

    January 9, 2015 at 5:26 pm

    Andrew,

    You may want to try re-running the 10.9.5 combo updater (you mentioned re-installs but not sure if that means OS too.) Just to see if QT had an issue on the update.

    We’ve not seen that to date. Also, if you have other machines running CatDV, are they seeing this too?

    bryson

    bryson “at” northshoreautomation.com

    northshoreautomation.com

  • Andrew Saliga

    January 12, 2015 at 9:10 pm

    Thanks Bryson.

    I went ahead and upgraded to version 11. This resolved the issue.

    CatDV 10 requires a 32-bit version of Java 1.6 or 1.7. The latest provided via Mac OS updates is 64-bit Java 8.

    Andrew Saliga
    I/O Specialist/Editor
    Steelehouse Productions
    http://www.steelehouse.com

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy