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Can play MOV, but can’t import it
One of my students has e-mailed me with a problem: she can’t import a QT movie, but she can play it in QT Player.
The movie is DV — straight up, old school, no MPEG flavors. I made it, so it’s cool. It shouldn’t be corrupted, since she can play it in QT Player.
She’s on Windows.
She’s using a Chinese version of the OS, it seems.
She can play the movie in QT Player, but can’t import it into AE.I’ve embedded a screenshot of the AE import dialog that she sent me. We’re doing this through e-mail, so I can’t drive her machine myself to troubleshoot.
Thanks …
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4 Replies
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Hi Steve, I’m not sure about what could be the problem but maybe you can find some help here:
https://aeerrors.myleniumstuff.de/?p=808
This apply to: AE 5.5, 6.0, 7.0, CS3, Mac intel, Mac PPC, PC
I hope it make sense for you since you create the file.
Eddie
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Thanks gents, I’ll ask her to try to use QT to convert to something old-school like Photo-JPEG…
… dealing with my shame of her having to convert one of my files because it’s unsuitable.
(Our hockey stars may be great Dave, but one of our Canuck writers opined that nothing is hotter than a female Olympic curler yelling “harder! HARDER!”
Hey, it was in the Globe and Mail …)
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My hunch: This very likely has nothing to do with the movie. It probably is because After Effects is having a hard time processing the path-name for the file because of “non-standard” characters. Put the file at some boring location like C:\filename.mov and try again.
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Todd Kopriva, Adobe Systems Incorporated
putting the ‘T’ back in ‘RTFM’ : After Effects Help on the Web
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Thanks, Todd.
Apparently, it works now, though I don’t have any information on the solution. I’ll debrief my student on Thursday and get back to you guys.
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