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Forums Storage & Archiving CalDigit T4 – “out of stock”

  • CalDigit T4 – “out of stock”

  • Bob Cole

    December 10, 2020 at 1:28 am

    Anybody know what’s going on with CalDigit and their T4 RAID line? On their website store, the T4 is described as “out of stock” in all storage size options.

    Bob C

  • Bob Zelin

    December 10, 2020 at 3:55 pm

    while I don’t have an honest answer for you, when I see this –

    https://www.amazon.com/Thunderbolt-Type-Professional-DisplayPort-Charging/dp/B07946CJR4

    I would guess that when it says “Currently unavailable.

    We don’t know when or if this item will be back in stock.”

    I am guessing the product is end of life.

    I was shocked to recently see that when searching for Promise Thunderbolt 3 RAID, it too says “currently unavailable” or “discontinued” almost everywhere.

    the world is changing.

    Bob Zelin

    edit – I just saw this, because it raised my curiousity –

    if you simply go to http://www.promise.com,

    on the front of their website, they feature the Promise PegasusPro R8. Go to the B&H site, and search for this item, and it says “no longer available”. So what does that tell you ?

  • Bob Cole

    January 19, 2021 at 7:47 pm

    update: on both the CalDigit site and at B&H, most of the T4 configurations are now available. Back in December, when I contacted CalDigit, they said it was simply a problem in their supply chain. I’ve read that there have been quite a few disruptions of this sort, in many industries. So who knows? That might have been the truth.

    Meanwhile, Bob Z., do you have any insight as to whether CalDigit is still a good option? I’ve been very impressed, over quite a few years, by their tech support.

    Bob C

  • Matt Dunne

    July 14, 2021 at 7:46 pm

    I don’t know if you’ve had luck purchasing the t4 but I’d like to give you my recent experience with the company. I had previously loved caldigit, customer service was excellent, I liked the design and reliability of their products until a few months ago. The t4 I had purchased about a year ago was no longer being supported on updated versions of osx. The driver that you need in order to operate the device would constantly just say updating. I contacted their support staff numerous times and they were even surprised that it had worked at all on my imac running Big Sur. They said they could possibly update the software but were focusing on future products. Such a shame really. You need to buy their proprietary drives, and use their proprietary software in order to use the raid. Literally can’t use off the shelf drives, they HAVE to come from caldigit. Luckily I had an old macbook air where I could copy the data off and a backup on backblaze so nothing was lost but sinking $2k into a raid only to have the company stop supporting it just under a year later is really disheartening for a professional setup. I would advise you to stay away.

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