• Maxon Cinema 4D

  C4D Team Render Server: A Substance failed to load!

  Posted by Eric Liss on August 26, 2022 at 8:07 pm

  I’ve already put in a support ticket in but thought I would give it a shot on CC to see if anyone has solved this issue. I’m running Team Render Server/Client and when I have a Substance texture in my scene in the console I get “A Substance failed to load!” and it renders the texture blank. I’ve also ran the project on just the server machine and tried different renderers (Redshift, Standard, Physical) with the same results. Fail to load Substance.
  BTW I do not run into this issue with just rendering to viewport, only when running the server.

  I have followed all of Cineversity’s training on setting up the server by:
  <font face=”inherit”>-In the advanced firewall settings I’ve set all the Inbound Rules to All.</font>
  <font face=”inherit”>-Make sure </font>I’m<font face=”inherit”> running the same Substance engine (GPU DirectX or CPU SSE2)</font>
  -Updated Cinema4d, Redshift and Maxon App to the latest versions.
  -Collected my project and it’s textures into one folder (verified they are relative links)
  -Cached to Substance textures

  <font face=”inherit”>Your input is greatly </font>appreciated<font face=”inherit”>.</font>

  Specs:
  Windows 10, Cinema 4d R26 (latest update) Substance (latest update 12.2.1)
  Nvidia 1080TI x2

  Eric Liss replied 3 years, 11 months ago 1 Member · 0 Replies
• 0 Replies

Reply to this Discussion! Login or Sign Up