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Bug in 3D environment
Hi,
I’m putting together a 3D setting for a project I’m working on. Everything’s worked fine until I added a three layer object. Without effecting any other layers that were in place. This three layer object began behaving strangely.
Two layers are parented to a third layer. Rotating the layer around its Y axis appears normal in the top,front and custom views, however, the object rotates in the opposite direction in the active camera view and also appears to be rotating slightly in the Z axis although there is no Z axis roatation.
Also, a duplicate of this same layer group that hasn’t been rotated, appears correct in top, front and active camera views, but appears rotated in two axis in the custom view.
I’ve tried to contact Adobe through their website, but the website isn’t functioning correctly: it doesn’t allow you to choose your product and won’t let you submit your tech question.
Any ideas on this? Any suggestions on getting through to Adobe Tech support?
Thanks,
Eric
Eric Goldstein
Giraffe Film Company
Los Angeles
er**@*********lm.com -
7 Replies
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Well, honestly it just sounds like you have a camera in a strange position. Have you tried resetting it’s transform properties?
Darby Edelen
NVIDIA
Santa Clara, CA -
Hi Darby, It’s not the camera. Every other layer appears correct. It’s only these particular layers. I have tried different cameras; this has no effect on the problem.
Eric
Eric Goldstein
Giraffe Film Company
Los Angeles
eric@giraffefilm.com -
Can you upload the AEP somewhere?
Darby Edelen
NVIDIA
Santa Clara, CA -
How about if I send it to you via You Send It?
Eric
Eric Goldstein
Giraffe Film Company
Los Angeles
eric@giraffefilm.com -
Hi Darby,
I think I found the problem. I think AE is running out of memory. I’m working on an 8 core system running Windows 64 with 16 Gigs of memory. As you know, AE can only address 4 Gigs. This project has a lot of large layers.
I took the project and scaled down the source layers – mostly Photoshop files. The new project with the scaled down files is not experiencing any of the problems I mentioned.
If you’d like to see the problem project. I would be happy to send the files.
Best,
Eric
Eric Goldstein
Giraffe Film Company
Los Angeles
eric@giraffefilm.com -
I’m glad to hear you solved the problem. I would be interested to see the project, although I don’t have any way of reproducing your specific system setup.
Darby Edelen
NVIDIA
Santa Clara, CA -
Hi Darby,
Would you like to send me your e-mail address? I can send you the project via You Send It.
Eric
Eric Goldstein
Giraffe Film Company
Los Angeles
eric@giraffefilm.com
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