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  • Boris RED animation templates

    Posted by Ruud Dé brûíñ on June 24, 2016 at 7:46 pm

    I purchased 60 Boris RED animation templates (by Eyescream factory) from the Boris FX webshop.
    While teh samples by Boris have the.red extension, these animation have each 4 files inside with the extension ini, bmp, and vsp/vpt and Boris Red 5.5. says they’re incompatible.
    According to the web shop, however they should work with Boris 5 and higher.
    So what to do except asking for a refund.

    Jon Kozenko replied 9 years, 10 months ago 3 Members · 2 Replies
  • 2 Replies
  • Boris Yamnitsky

    June 25, 2016 at 5:11 pm

    I’m guessing that you purchases 60 Title Animations. These should have .grf extension and they should be compatible with Graffiti and RED. If you are still not finding them, please contact support at support@borisfx.com or via a web form:

    https://borisfx.com/pages/open-a-case

    so that on Monday, someone from our support group will help you out. Sorry for your trouble.

    Boris Yamnitsky
    BorisFX

  • Jon Kozenko

    June 27, 2016 at 10:06 pm

    Hello Ruud,

    What is the exact name of the installer? I ask because the Title Presets should just be made up of .grf and .red project files exclusively. Let me know and I can take a look at this.

    Thanks,

    Jon

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