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Boris Grafitti 5.1 Reinstall won’t work on Vista
HI I am trying to reinstall My copy of Boris Grafitti 5.1 and unfortunately every time I try to put in my purchase code it tells me I need to log in as a user with “administrator” rights in order to enter the code. I have admin rights on this PC, and am signed in as an admin.I know I have had Grafitti on this machine before. How do I get to where I can enter the code?
Tony Noon
Tony Noon
Noon Productions -
5 Replies
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Tony,
The issue may be 5.1 on Vista.
Could you grab the update to 5.3 from our website and let us know if that resolves your problem.
Here’s a link to our updates page:
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5.3 is acting better than 5.1 in that I can now see the code bar, but it will not accept my code. I guess I need to call customer support correct?
Tony Noon
Noon Productions -
Send the code along with the purchase info/invoice to support@borisfx.com
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Just so everyone knows, Customer service over at Boris was very prompt. I am very happy with Boris, both here in the forums and with their products.
Tony
Tony Noon
Noon Productions -
Tony,
Thank you for your kind words. We certainly appreciate it.
-Matt
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