Boris Crashes CS3 in HD

[Peter Mcauley]

Hi,

What platform are you on – Macintosh or Windows?

Thanks,

Peter.

[Ryan Jenkins]

Hi Peter, I’m Running on PC XPPro.

Cheers
Ryan.

[Peter Mcauley]

Hi Ryan,

I’m surprised to hear of the problem as BCC should be stable on that platform within that host environment. I’ll try reproducing the issue tomorrow but in the meantime can you please make sure that you are using the very latest version of BCC. You can download updates to BCC if you need them from this link: https://www.borisfx.com/updates/#null

Cheers,

Peter.

[Ryan Jenkins]

Hi Peter,
thanks for looking into it for me. I checked and i’m running the most recent update for Boris. The major plug-in that it always happens with is Optical-Flow but the others also give me some problems within the HD eviroment.

Best Regards
Ryan.

[Peter Mcauley]

Hi Ryan,

I have a QA team member working on reproducing this for you right now. Once we can reproduce the problem then we are more likely to be able to offer a solution. No guarantee though as this might be something that we have no control over – we’ll know more later on this morning after we attempt to reproduce the issue.

Thanks,

Peter.

[Peter Mcauley]

Hi Ryan,

We were unable to reproduce the issue on our systems – can you please send me a project that crashes for you? You can send it to me here peterm@borisfx.com. If it’s too big for email then please send it to me via yousenditftp service (which is free for under 100 mb).

Thanks,

Peter.