Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Boris FX Boris BLUE crash when opening setting with PSD converted to container

  • Boris BLUE crash when opening setting with PSD converted to container

    Posted by Dave Dipinto on April 2, 2009 at 2:54 pm

    Hey there Boris Crew,

    I crash when trying to open most of my saved BLUE setting files. I figured out the culprit though, PhotoShop PSD files converted to containers.

    Steps:
    1. launch Blue
    2. import a PSD file
    3. select the PSD shape track and then Convert to Container from the Track menu
    4. save the setting and exit BLUE
    5. launch Blue and attempt to open the setting… BOOM.

    I hope this is a known issue and there may be an update soon for this.

    Keep up the good work there.

    – Dave

    Peter Mcauley replied 17 years, 1 month ago 2 Members · 1 Reply
  • 1 Reply
  • Peter Mcauley

    April 2, 2009 at 7:09 pm

    Hi Dave,

    Thanks for reporting this – it is new and not something that we were aware of before your posting.

    So … I wonder if reproducing this issue is dependent on saving the PSD file from a particular version of Photoshop. I just tried it with PS CS1 and it worked just as expected. I’ll increment the version with which I save out the PSD file to see if I can reproduce the problem. Meanwhile, perhaps you could send me a simple (and small) version of the file that is causing the crash on your system along with your system specs. You can send that to me at peterm@borisfx.com.

    Cheers,

    Peter.

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy