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Boris AAF Transfer… doesn’t
I downloaded the trial AAF Transfer plugin and installed it. I even shut down and rebooted (though the installer did not say I had to but old habits die hard I guess)
At any rate, I opened a project in FCP (v6.06), selected a sequence, chose File>Export>Boris AAF Transfer…
I get the dialogue box asking me to designate a file name and destination but I do not get the option to choose an Avid format before hitting the Export button. If I hit Export, the dialogue box disappears and there is not file in the destination folder.
Any ideas? FWIW, I am running OSX v10.6.7
Thanks in advance…
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1 Reply
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Hi David,
Thanks for trying our products – let’s see if we can understand what went wrong and correct the problem.
Right after you got the dialogue box / window prompting you to set a file name for the export, you should have seen a second dialogue box / window. This second window includes multiple tabs and is where you set the Avid specific properties for the export. There are a couple of reasons why this second window might not appear; for instance it could be a problem with the installation, or it could be that the trial period has expired. Either way, I think it warrants a call from one of our techs to sort out the issue with you.
Please send us your contact information and we’ll give you a call to get the product up and running on your system. You can send that to us via email at support@borisfx.com. Please cc me (peterm@borisfx.com) on your email to support.
Cheers,
Peter.
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