Blu-ray Error: “fatal error”, Code: “6”, note: “video buffer underflows. Total bitrate is too high near time = 7.048700 seconds –

[Stan Jones]

Are these motion menus? I’d look at the transcode settings for those. Remember that total bitrate includes audio.

If it is not the menus, then same issue re timeline. But at 7 seconds?

Stan Jones

[Richard Acosta]

Hi Stan, Thanks for the inquiry, it’s actually a basic photoshop file that i converted as a menu, however, I did drop an audio file to the menus for background music, otherwise the menu and two submenus are all pretty basic. The transcode settings for the project are the default settings for BluRay in encore:
Codec:H.264
Dimensions:1920×1080
Frame rate: 23.976
Fileds: No fields (Progressive scan)
Audio Transcoding scheme: Dolby Digital
Maximum audio/video Bitrate: 15.0 Mbps

How do you check the transcode settings for the menus? I right clicked on the menu line in the project panel, but the “transcode settings and transcode now options of the menu are greyed out. ?

[Richard Acosta]

ok, I spent all night re-rendering the file from scratch and redoing the entire project in encore also from scratch changing a few things I thought might help:
I eliminated the motion menus by eliminating the music file altogether in each of the menus.
I eliminated several chapters from my timeline to limit the amount of buttons in each menu page
I eliminated the custom menus and went with a template thinking that perhaps I entered a code incorrectly in my custom menus. and I went from one menu and three sub menus to one menu and two submenus, in other words went as basic as I could possibly go from scratch.
The transcode settings for the project are the default settings for BluRay in premiere pro to Encore
Codec:H.264
Dimensions:1920×1080
Frame rate: 23.976
Fileds: No fields (Progressive scan)
Audio Transcoding scheme: Dolby Digital
Maximum audio/video Bitrate: 15.0 Mbps
Sadly, I went thru another 4 attempts throughout the night and still received the same exact error message each time:
Blu-ray Error: “fatal error”, Code: “6”, note: “video buffer underflows. Total bitrate is too high near time = 7.048700 seconds –
the bitrate remained unchanged in the message. I’m truly at a loss. any suggestions?

[Richard Acosta]

Update: Just wanted to link this to another thread that solved this issue:
https://forums.creativecow.net/readpost/145/871543

[David Bangura vidéaste]

I fought three days with this fatal error code 6 !! I read all the things i found on many differents forums around the net.
I was desperate! And that night, i decided something new… all the files in my bluray project were H264 – 1920×1080 25p, on my mac osx Lion 10.7.2.
I selected all my files (movie and menus files) and ask Adobe Encore to re-encode them in MPEG2 BLuray… i woke up at 4 am, just to check, and surprise! My project is finalized, written… It worked!!
I just have to burn it and deliver it to my client.

It seems the problem came from H264 files. Can’t explain why it worked, but if you’re upset to loose so much time by trying but not succeding, give a try at my attempt.

Cheers

[Richard Acosta]

Hi David, Thanks for the reply, It is in fact because of the H264 files, turns out that older bluray players can’t recognize the H264 codec, they became available and should work if your bluray is relatively new. the older blurays only read the mpeg2 bluray option that encore provides. as with everything else, we learn as we go! I must have burnt about a dozen discs for that one project before I was able to correct all the issues. Thanks for the feedback!

[Elan Baron]

Hi Richard,

Can you please post a solution to fix the Encore message one receives (that is, “fatal error”, Code: “6”, Note: “Video buffer underflows. Total bitrate is too high near time”

[Richard Acosta]

Hi Elan,
Apologies for the late reply but for this issue, check this link for the resolution to my issue.
https://forums.creativecow.net/readpost/145/871543

[Alex Martinez]

Sorry to bother but the link is dead, can you please post the solution for this issue again?

Thank you.

[Sam De clercq]

Same here folks
Richard posted that link in a previous. thx.
I passed error 6 after a week trying now and then.
My last steps were transfering all footage with CBR between 18 – 25 (deppending on the M4V file size).
imported that M4V into Encore and did copy my transfer-settings from Premiere.

First i tried wat was suchested before, (MPEG-bluray codec) and that did worked indeed.
After that I did try like it should have to be wiht H.264-bluray, and which gave us all errorcode6.
Now it doesn’t pop-up anymore.
Looks like all systems do have to get used to it when transfering it with a H.264 setting and ones it does pass the process it can remember how to deal with it.
PS. i did the first encore to BDR transfer on a BR-E with the lowest burningspeed.

this link is when i NOT saw passing by errorcode6 and the building/mounting did continue
https://youtu.be/1D6SYqNT2CA

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