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Blu-Ray disk skips after burning from Encore
I just recently filmed a wedding using my Canon xa-10. I edited the footage in adobe premiere cs5 on m mac book pro, created chapters, a menu in photoshop, sent it all to encore.
I use the presets that encore suggests for me. i’m burning a project that is 58 minutes long. It creates an MPEG-2
I checked the project for errors…everything checked out, all chapters were linked properly, previewed well, no problems.
I burn the blu-rays using my external blu-ray burner (lacie d2 blu-ray burner).
I hit build, things seem to work fine. no crashes, no errors. one strange thing that does happen is on my desktop, the external burner creates multiple icons of the blu-ray that I’m burning. when the building and burning is done, I have 8 blu-ray icons on my desktop.
The burn finishes, the disk ejects from my burner. I take it out, toss another blu-ray in, burn again. That one finishes, it ejects, I take it out, throw labels on them with my “CD-STOMPER,” toss them in a case, send it to the client.
3 days later, the client emails and says that BOTH blu-rays “kept stopping and would skip.” They tried it in two different blu-ray players and got the same result.
I have NO IDEA why this would happen.
Come to find out, another client who I had sent standard DVD’s to, also complained that the DVD’s “skipped a couple of times.” She felt that they may have been scratched.
Has anyone had experience with this and know what might be causing it?
thanks… bob