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  • BlackMagic Ultrastudio Meltdown

    Posted by Buddy Brett ramker on March 14, 2022 at 5:51 pm

    MacBook Pro M1 Max, 64GB

    Premiere Pro v22.1.2

    Blackmagic Desktop Video 12.2.2 (currently back revving to 12.2.1)

    As a note, this system was bullet proof until this issues presented itself last week, now all projects are affected. I have Premiere Pro’s audio settings configured as Blackmagic recommends in their user manual.

    When playing back video in a sequence, trimming, or toggling between program and source, audio in premiere will dropout. The software meters will stick in position, and the hardware meters on the UltraStudio and my Motu M4 aren’t bouncing. I can restore playback by toggling between timeline and source. Eventually this will happen more frequently until Premiere stops responding. From here if I unplug the UltraStudio’s Thunderbolt Cable, Premiere will come back to life. But plugging the Ultrastudio in doesn’t restore playback. It typically requires crashing Premiere, which will not quit, and re-booting the machine. From there the cycle starts over again. Very frustrating.

    Has anyone seen this or a similar issue? I just spent 30 minutes with Blackmagic support and while the gentleman I talked to was very nice, he was not very helpful.

    I’m going to try to go back one driver version now and see if that helps.

    Thanks,

    Eric Santiago replied 4 years, 2 months ago 2 Members · 1 Reply
  • 1 Reply
  • Eric Santiago

    March 15, 2022 at 2:48 am

    My experience with BMDV installs has been hellish back a few years ago.

    You have to downgrade a few times to see what works.
    Not sure if this applies with the new M1s.

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