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Blackmagic Shuttle with Media Express Causes Dropped Frames
My system: Windows 7 (64bit), Premiere CS5, RAID 0.
I installed the Intensity Shuttle (with the latest drivers 7.9.2) and tried out Premiere CS5. Everything was working marvelously. I could playback and capture all HD content inside Premiere in MJPEG and Lossless without dropping any frames.
Then I installed Media Express 2.2 (Didn’t think I needed it, but it came with the device so why not install it) I went back into Premiere.
To my surprise, Premiere couldn’t play more then a few seconds without constantly dropping frames. Since installing Media Express was the last thing I did, I could only attribute it to that.
I uninstalled Media Express. Still no go. Now Premiere wouldn’t even play or detect the shuttle.
I uninstalled the Shuttle, restarted, reinstall ONLY The Blackmagic Shuttle, and Premiere was working fine again.
Having figured this out I installed the shuttle on an older system I have with CS4 (in Windows XP/SP3. I had both the Shuttle Drivers and Media Express on this system previously and I couldn’t get the shuttle to work on it at all, I just assumed the system was too slow). Again, I installed ONLY the Blackmagic Shuttle drivers (No Media Express). And CS4 worked nearly as good as CS5 on my newer system.
I don’t know how or why but Media Express screws up t entire system in both cases.
Other people in this forum seam to be having dropped frame issues with the device so I thought I’d share this finding.